Dana, et al,


I don't know if all your responses were sent at the same time I was
talking about this earlier ... but they all just came in now, in  big
one lump. So, sorry, I didn't see any of them til right now. :(


The domain thing is so important, and not just for exit strategies sake.
We have so many clients that come to us, having a domain name, that was
registered under someone else's name, and now they need to wrestle it
back to them annd it's usually always a huge mess. We tell people to
MAKE SURE they register the domain themselves, or we tell our reseller
to register the domain under an account FOR the client, making sure the
client OWNS the domain. this helps them out in the end as well, as now
all responsibility for the domain name is the owner's, not the
developer's, though we still admin it. Holding domain names hostage is
just ridiculous! IMO. And so many webmasters/companies do it.


Our resellers that have their own dedicated server, have all the
passwords and they have the hosting companies name and numbers, etc.
Clients on our dedicated machine, have access to their account and to
the hosting comopany as well, so hopefully those steps previously taken
will definitely help down the road. Which brought me to the conclusion
that it would be good to include the hosting company in whatever plan we
come up with. They are really good CF people as well, so it's a
no-brainer. That would also ensure the current sites all stay running,
and nobody's online business is hurt.


Thanks for all the good answers and history of Prunebelly, etc. Some
interesting things to chew on so far. I took a few steps yesterday and
emailed a few people to get something going, so I'll let you all know
how it works out in the end. One way or another, our services will be
taken care of somebody :D And maybe we can even help someone else out in
the process!!!!


Cheers,
Erika

-----Original Message-----
From: Dana Tierney [mailto:[EMAIL PROTECTED]
Sent: Friday, November 14, 2003 2:46 AM
To: CF-Community
Subject: Re: For all you freelancers and business owners

OK, now that I have agreed that it is a real issue... I would think that
two unrelated people who agree to help out if need be would be enough :)
a
couple migh conceivably be in a car accident together but not separate
peopel in different places.

Barring of course an account with an IT "insurance" company :) I wonder
how
many other people think that's a good idea?

Prunebelly is a little different that your situation, Erika, since it is
a
small non-profit, but we have attempted to learn from our experience,
thusly:

The domain is registered to the organization not an individual. All
passwords are known to two people. People know who the web host is. I
have
made a point of mentioning, repeatedly, that a copy of the former web
page
is sufficient -- in the hands of someone with a little knowledge -- to
get
the content back online. Submissions to the patient registry go to
multiple
locations.

We still struggle with a lot of issues, but if I were hit by a bus
tomorrow
the thing would not start over from scratch... it's something :)


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