just went though several days worth of mail, and sorta free-associated
through the thread :) Since I often look at list mail in the middle of the
night (2AM Friday here right now) my answers often do arrive in a clump,
since nobody else is on :)
But yeah, having lived the consequences, I do think it is something that
should be considered and not just by those who have employees. Out of
curiosity, how many of your clients have sites that go beyond the online
pamphlet, ie have web-sites that are actually mission-critical? I am just
wondering how typical this experience might be. A lot of the sites I dealt
with in Santa Fe were for art galleries, who wanted a web sites because the
competition did, but who were no more than pretty inconvenienced by the
disappearance of their previous web host.
Dana
Erika L Walker-Arnold writes:
> Dana, et al,
>
> I don't know if all your responses were sent at the same time I was
> talking about this earlier ... but they all just came in now, in big
> one lump. So, sorry, I didn't see any of them til right now. :(
>
> The domain thing is so important, and not just for exit strategies sake.
> We have so many clients that come to us, having a domain name, that was
> registered under someone else's name, and now they need to wrestle it
> back to them annd it's usually always a huge mess. We tell people to
> MAKE SURE they register the domain themselves, or we tell our reseller
> to register the domain under an account FOR the client, making sure the
> client OWNS the domain. this helps them out in the end as well, as now
> all responsibility for the domain name is the owner's, not the
> developer's, though we still admin it. Holding domain names hostage is
> just ridiculous! IMO. And so many webmasters/companies do it.
>
> Our resellers that have their own dedicated server, have all the
> passwords and they have the hosting companies name and numbers, etc.
> Clients on our dedicated machine, have access to their account and to
> the hosting comopany as well, so hopefully those steps previously taken
> will definitely help down the road. Which brought me to the conclusion
> that it would be good to include the hosting company in whatever plan we
> come up with. They are really good CF people as well, so it's a
> no-brainer. That would also ensure the current sites all stay running,
> and nobody's online business is hurt.
>
> Thanks for all the good answers and history of Prunebelly, etc. Some
> interesting things to chew on so far. I took a few steps yesterday and
> emailed a few people to get something going, so I'll let you all know
> how it works out in the end. One way or another, our services will be
> taken care of somebody :D And maybe we can even help someone else out in
> the process!!!!
>
> Cheers,
> Erika
>
>
> -----Original Message-----
> From: Dana Tierney [mailto:[EMAIL PROTECTED]
> Sent: Friday, November 14, 2003 2:46 AM
> To: CF-Community
> Subject: Re: For all you freelancers and business owners
>
>
> OK, now that I have agreed that it is a real issue... I would think that
> two unrelated people who agree to help out if need be would be enough :)
> a
> couple migh conceivably be in a car accident together but not separate
> peopel in different places.
>
> Barring of course an account with an IT "insurance" company :) I wonder
> how
> many other people think that's a good idea?
>
> Prunebelly is a little different that your situation, Erika, since it is
> a
> small non-profit, but we have attempted to learn from our experience,
> thusly:
>
>
> The domain is registered to the organization not an individual. All
> passwords are known to two people. People know who the web host is. I
> have
> made a point of mentioning, repeatedly, that a copy of the former web
> page
> is sufficient -- in the hands of someone with a little knowledge -- to
> get
> the content back online. Submissions to the patient registry go to
> multiple
> locations.
>
> We still struggle with a lot of issues, but if I were hit by a bus
> tomorrow
> the thing would not start over from scratch... it's something :)
>
>
>
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