I just finished a class on data forensics. Odds are you have about a 30%
chance of recovering anything from media of that size.
I would take the time to contact IBM and ask about the particular model
number and if there are any known defects with the disk. There may be a
slide plate, a rotator, an actuator or something they know is defective.
This could end up being a magic bullet and allow you to get your data
back.
Recovery services, on the other hand, are going to do their best.
Quality varies greatly.
M
-----Original Message-----
From: Erika L Walker-Arnold [mailto:[EMAIL PROTECTED]
Sent: Friday, December 19, 2003 2:21 PM
To: CF-Community
Subject: Failed 8 month old IBM hard drive
That whole hard drive thread jinxed us.
Our 120 GIG IBM drive just failed. It goes "clink, clink, clink, clink"
and won't mount.
We tooko it to a data recovery place where for $85 they told us it was
definitely a physical failure.
They want another $300 to take it into a clean room and take it apart to
see if they can get a directory listing. IF and ONLY IF they can get a
directory listing, then it would be another $1000-$3000 to pull the
stuff off to CD's.
The really bad part of this and why I am freaking? ALL 10,000+ of our
digital pics from the past 2 years are on this. All the Europe pics, our
wedding pics, party pics, all kinds of events. Many GIGs worth of
photos.
It was our backup hard drive for our files, and our destination drive
for our software downloads. Some of this I have backups of, but not of
the pictures. OH boy what a lesson to learn ... It's like having all
your pictures burn up in a fire.
My question to you lot ... What are our options?
Right now I know I'm on the horn to IBM IF I can get a number to
complain very loudly.
But what about the data? Is that the right price to recover stuff like
this?
Is there something we can do?
Does anyone have a data recovery service they recommend???
ANY and ALL HELP is appreciated ..
And no, I don't need to be told to back up more often. Lectures are not
needed. Thank you.
Already upset enough over the possible loss of our 2-year history of
photos. Especially our fantastic Eiffel Tower shots. <sigh>
Cheers,
Erika
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