Maybe I don't understand 'cause I'm not Canadian (but are/were and it
doesn't seem to be making sense to you either ;-), seems a rather poor
excuse for not wanting to do one's job.
Are they afraid you'll love Mexico so much you're going to renounce your
former-Canadian *and* US citizenships (IIRC)?
What about elevation of the call, can you "take it to the manager"? Of
course I guess that sort of feeds into the Customer Service rant...
Dana: Excuse me, I'd like a copy of my birth certificate, please.
Ontario Government Employee: No, you don't.
Dana: I most certainly do, I've even filled out this lovely paperwork,
in triplicate.
Ontario Government Employee: (takes paperwork and put it under desk) No
you haven't.
Dana: Oh, I just did.
Ontario Government Employee: No you didn't
Dana: I did.
Ontario Government Employee: It's lost. You'll have to fill it out again.
Dana: You just put it under your desk.
Ontario Government Employee: Well, what did you want it for anyway?
Dana: What?
Ontario Government Employee: Your birth certificate.
Dana: I'm going on vacation, I must have it to secure my passport.
Ontario Government Employee: Prove it.
Dana: Prove what?
Ontario Government Employee: That you're going on vacation.
Dana: What? I haven't got my passport yet.I'm not buying tickets until
I've obtained my passport.
Ontario Government Employee: There, you see?
Dana: No.
Ontario Government Employee: No tickets, no vacation. No vacation, no
passport required. Good day (closes window)
wow...that sucks...
--
will
----
William H Bowen
Marketing Communications Manager
AREVA T&D Corporation
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