Chinwe:
Hi customer, how can I help you today?
Chinwe:
YES
customer:
hey i called earlier about how much it will cost for service to my sony laptop...
customer:
to replace a bad hard drive (excluding the cost of a new drive)
customer:
and I was told it was $14.95. and it sounded a bit too cheap, and I was wondering maybe she was mistaking it for a tower PC, and not a laptop.
customer:
Can you please confirm the price of replacing a bad hard drive on a sony viao laptop?
Chinwe:
how many gb
customer:
right now it's a 30gb drive. I am not sure yet whether we will get a larger hard drive. We will be getting that from another place. we just want to know how much it will cost for you guys to take out the old hard drive and put the new one in there
Chinwe:
we only have a 40gn toshiba in stock , price is $131.95
customer:
we are not looking to buy a drive from you. we are looking for you to install a new drive in the laptop for us. how much for the service? we will be providing our own drive
Chinwe:
pls email [EMAIL PROTECTED]
customer:
ok
GOSH, wtf??? I mean he is in sales, but geesh anyone who understands English should know I wasn't looking to buy a hard drive.
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