" I agree, and this comes back to my complaints/arguments about install/configuration issues. According to the posts on the Macromedia site, it appears that very little attention is spent on testing the install and configuration scripts."
What posts, where? What configs? What issues are raised? What problem are there? What versions of Linux are they running. ::Shrug:: Same Questions I've been asking users since day 1. Please note, I am simply monitoring this list, I am no longer on the cold fusion team, but I will pass on feedback that contains valid feedback in detail. (I am also no longer subscribed to CF-talk) Jesse Noller Macromedia Server Development [EMAIL PROTECTED] > -----Original Message----- > From: samcfug [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, December 04, 2002 2:33 PM > To: CF-Linux > Subject: Re: eweek on cf / linux > > I agree, and this comes back to my complaints/arguments about > install/configuration issues. According to the posts on the Macromedia > site, it > appears that very little attention is spent on testing the install and > configuration scripts. > > While Macromedia may well have the brainiest of them all on the payroll. > the > glaring omission is that they focus on default installations for a single > use, > preferably on a developer machine where the developer actually does the > installation. They seem not to realize that production server > applications are > not usually installed by developers but by System Admins, except in very > small > shops. This may well be the reason their own production web servers use > MM > products only in bits and pieces, and with a great deal of competing > software. > > No other software vendor that I am aware of, requires you to run the > install > application, and then have to go into the system and modify individual > files, > move DLL files around, change registry entries manually in order to > complete the > install/.configuration. They do not appear to realize that this one > characteristic is driving customers away. > > At the very least, the CF Administrator applet should be able to provide > online > help for the admin for most. if not all configuration issues and provide a > direct pathway to making whatever changes are needed to get the product up > and > running with a minimum of fuss. It is very expensive for company to need > to > have its System Administrator spend an extraordinary amount of labor just > to > configure one piece of software on a production server. > > The only response, I have ever received from anyone at MM addressing this > problem was a suggestion that a separate piece of hardware be used for > each web > site hosted (Note, that also would require additional licenses from MM, > right?) > which was a ludicrous suggestion. The same for signing up for and paying > the big > bucks for support. > > Until they get on top of this, I fear their products are going to become > harder > and harder to sell. > > Note: The foregoing is a composite of comments from my group members. > > ===================================== > Douglas White > group Manager > mailto:[EMAIL PROTECTED] > http://www.samcfug.org > ===================================== > ----- Original Message ----- > From: "Jeremy Allen" <[EMAIL PROTECTED]> > To: "CF-Linux" <[EMAIL PROTECTED]> > Sent: Wednesday, December 04, 2002 10:13 AM > Subject: RE: eweek on cf / linux > > > | I think the complaints are valid, to an extent. Yes, there are some > rather > | glaring and ugly issues with CFMX. I think MM has been a little sluggish > and > | resistant to acknowledge some of the problems unless the people > complaining > | follow very specific channels (which IMO greatly limits the field of > vision > | on knowing about bugs and getting them resolved). I think it is an > asinine > | policy to force a bug to be acknowledged almost primarily through a > support > | system that requires a credit card. They are in the business of > software, if > | they are informed about a bug, it should be researched.. at least to > some > | extent. > | > | > > ______________________________________________________________________ Structure your ColdFusion code with Fusebox. Get the official book at http://www.fusionauthority.com/bkinfo.cfm ------------------------------------------------------------------------------ Archives: http://www.mail-archive.com/cf-linux%40houseoffusion.com/ To Unsubscribe visit http://www.houseoffusion.com/index.cfm?sidebar=lists&body=lists/cf_linux or send a message to [EMAIL PROTECTED] with 'unsubscribe' in the body.
