Thanks Neil - I'll forward this to the System Admins right now!

Dave


----- Original Message ----- 
From: "Robertson-Ravo, Neil (RX)" <[EMAIL PROTECTED]>
To: "CF-Server" <[email protected]>
Sent: Thursday, January 19, 2006 7:30 AM
Subject: RE: Server Stops Responding


> Hi Dave,
>
> Yes, we have seen this problem, but a few questions first.....Are you
> running ColdFusion in Server Config or in Multi-Instance?  The problem you
> are no doubt suffering is down to JRun and more importantly the Web
> Connector JRun uses with IIS (it is IIS which is causing the problem).  If
> you had the choice I would drop JRun ASAP (not so easy if you are running 
> in
> server config).   Go download and install IISSTATE from the Web and when 
> you
> see the problem happening again you run this tool and check for JRun
> deadlocks.    Also if you do see these problems then you can quickly get 
> the
> box back up by typing "iisreset" via the command prompt.
>
> Let me know if you need any further assistance - you can contact me OL if
> you want or via MSN.  We have been firefighting this problem for around a
> year.
>
> Your log file entries are all false-positives and can be ignored.
>
> Neil
>
>
>
>
>
>
> -----Original Message-----
> From: Dave Hannum [mailto:[EMAIL PROTECTED]
> Sent: 19 January 2006 12:30
> To: CF-Server
> Subject: Server Stops Responding
>
> We're having a strange problem with one of our ColdFusion servers.  We're
> running on Win 2K3, IIS 6, CF 7.01 and Java 1.4.2_05.
>
> The web server will stop responding altogether.  It will not serve up HTML
> or CFM pages.  Now, we've seen this before in the past, when the hook
> between IIS and CF has been hosed up, but usually when used to see this,
> JRun would go to 100% CPU and hang up.  But with this problem, we're 
> seeing
> the opposite.  JRun is running at almost 0% CPU when the web server stops
> responding.  There is no load on the box at all, during this time, and 
> we're
>
> getting a boat load of the following error:
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