Hi Dave

I'm doing that here by popping the mail account and comparing the start of
the message body and then applying the necessary processing

The two sentences below seem to be a consistent way of find out whether they
are soft or hard bounce, but I am not sure if it 100%

HARD BOUNCE message body begins
"The attached message had PERMANENT fatal delivery errors!."

SOFT BOUNCE message body begins
"The attached message had transient non-fatal delivery errors"

If you need the email address you can get this via from with the message
body via regex.

Best way to check if this will work for you is to pop the account and
compare the message bodies, but the above seems to work for me.

hth
Mark

-----Original Message-----
From: Dave Ashworth [mailto:[EMAIL PROTECTED] 
Sent: 15 February 2006 11:48
To: CF-Server
Subject: tracking soft and hard bounce backs

Hi

I have an email application that records bouncebacks on mailouts

Currently I collect all failed mail in a seperate mail account using the
failto tag in CFMail and simply count the number of mails

Does anyone have a good way of determining whether these bouncebacks are
hard of soft?

Are there any consistent keywords that would appear in the transcript that
would allow me everytime to determine which type it is?

Thanks
Dave




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