Before anyone else comments, yes, this probably should be a cf-community topic now.
Jesse, I certainly see your point, however, as a developer and small business owner, there are financial concerns that a large organization like MM wouldn't understand. My business _depends_ on my customers being able to trust what I tell them. If I recommend a change to their hardware/software/processes/etc. and they implement it, my reputation is on the line. In that light, I am always _very_ hesitant to recommend production software upgrades until they have been through the wringer a while. My other problem is that, to report a possible bug, many software companies expect you to essentially "put down a deposit" before they will take your call. I, for one, simply cannot afford to gamble that tech support is going to agree that my issues are bugs until they get a lot of reports of it. That is a financial risk for small businesses that are struggling to survive in these economic times. Maybe if the software companies (and I'm not saying MM doesn't, because I simply haven't checked) provided an efficient tool for reporting possible bugs without requiring the normal full tech support call and deposit, people would be more likely to civilly report the bugs than vent on the forums. Thanks, Scott Scott Brader Prairie Software Development LLC 101 East Sadd Street PO Box 235 North Prairie, WI 53153-0235 Phone: 262.392.9173 Fax: 262.392.9174 Toll Free: 888.821.3427 Mobile: 262.490.1376 <http://www.prairiesoftdev.com> Amateurs practice until they get it right, Experts practice until they can't get it wrong. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/index.cfm?sidebar=lists&body=lists/cf_talk FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Get the mailserver that powers this list at http://www.coolfusion.com
