> But what about the universal standard usability in HTML 
> based applications? The power of HTML is its standardization. 
> A drop down box is a drop down box no matter the browser, 
> OS, internet connection. A user who recognizes an underlined 
> word as a link, can assume that for all HTML based applications.
> 
> You want to throw away everything the user has become 
> accustomed to, and rewriting your own rules of usability 
> for every application, and this is supposed to provide 
> the user with a better experience? Seems like you are 
> just going to alienate the user, and make surfing the 
> web increasingly difficult.

When I read this, I had a real deja-vu moment.

When I first started building web applications, these same arguments were
used against them, by people building client-server applications - HTML
simply didn't provide standard user interfaces like, say, every Windows
application IDE (VB, Delphi, VC++, etc). In every typical client-server
application, you had a very clear standard for forms-based interfaces, and
they all pretty much looked alike and acted alike. Within HTML, on the other
hand, you had pictures all over the place, there's no concept of a grid
layout, and after every significant user action, you typically redraw the
entire interface!

Now, while people have gotten more or less used to that in their HTML
interfaces, there's enough difference between many of them that it's very
hard to apply consistent lessons, from a user's perspective. This problem is
serious enough to keep Jakob Neilsen and his ilk in demand, so it obviously
hasn't been solved yet.

Flash, like HTML, allows the developer to make an interface unlike all the
others, but it doesn't stop you from following common interface standards.
All other things being equal, a Flash interface can provide more
functionality than an HTML interface for an application; bad Flash
interfaces may be worse than good HTML interfaces, but a good Flash
interface can be better than a good HTML one.

Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
voice: (202) 797-5496
fax: (202) 797-5444

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