I have had this issue with Crystaltech as well.  They claim that CFMAIL is buggy.  I know that they did a lot of changes to the way CFMAIL works on their network, with or without mailserver settings.

My two cents.  I don't like CDONTs
  ----- Original Message -----
  From: Irvin Gomez
  To: CF-Talk
  Sent: Thursday, January 01, 2004 9:21 AM
  Subject: CFMAIL vs. CDO

  I have this newsletter application wich I have used for over a year now to send a monthly newsletter to about 900 people. It has worked fine using <cfmail> while splitting the list into 4 small lists of about 250 subscribers. This is under a shared hosting environment with Crystaltech.com. I never had any issues until a week ago.

  Now, I email is not delivered and when I called tech support they say I must use CDO insted of Coldfusion's native tag.

  Is this advice sound? Or is it time to look for a new host?

  900 emails split into 4 small lists doesn't seem excessive. And, most importantly, how come it worked fine before?

  The tech support guy flatly said he didn't know the answer to this question, but insisted I use CDO....

  Suggestions? Anyone with a similar experience?

  Thanks and Happy New Year!
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