> I don't know about the book, but the ideas on the
> http://www.cooper.com/ website have a lot in common
> with those in "Streetwise Relationship Marketing on the
> Internet",
> http://www.amazon.com/exec/obidos/ASIN/1580622550/002-1005726-6333617,
> which is the single best book I've seen on the subject
> in quite a while.
The book slightly predates the popularity of the internet, really (1995),
but it's still just as valid as it ever was.
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
voice: (202) 797-5496
fax: (202) 797-5444
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