client company told you. They said the workaround was to change some kind
of DNS record. Maybe this will help you. Here is an excerpt from the
email that they (Intermedia) sent us:
>Due to the fact that a significant majority of spam comes from forged
> >>addresses, a new Sender Policy Framework (SPF) standard has been
> >>implemented. To comply with the new standard and ensure successful
> >>delivery of mail sent by you, Intermedia.NET has created SPF records
> >>for each of your domain names. No action is required on your part
> >>unless you use third party, non-Intermedia.NET mail servers.
> >>
> >> >>> WHAT IS SPF:
> >>
> >>SPF is an open standard created with the goal to stop forgery of FROM
> >>e-mail addresses and some types of spam as well. SPF helps protect
> >>the envelope return path and allows your mail servers to easily
> >>distinguish forgeries from real mail.
> >>
> >>In simple words: SPF makes it easy for a domain, whether it's an ISP,
> >>a business, a school or a vanity domain, to say, "I only send mail
> >>from these machines. If any other machine claims that I'm sending
> >>mail from there, they're lying."
> >>
> >>For more detailed information about SPF records please refer to:
> >>http://spf.pobox.com
> >>
> >> >>> WHAT DO I NEED TO DO IF I DO NOT USE INTERMEDIA.NET MAIL SERVERS?
> >>
> >>In case you do not use Intermedia.NET Mail Servers, you will need to
> >>modify SPF record to provide IP address of the mail server/ network
> >>that you send mail from.
> >>
> >>First, you need to create an appropriate SPF record. To do so, please
> >>use SPF Wizard at http://spf.pobox.com/wizard.html.
> >>
> >>Once SPF record is created, please login to your Intermedia.NET
> >>account at http://hosting.intermedia.net, navigate to "DNS Server >
> >>Domains" section, press "Edit Records" button and modify the default
> >>TXT record to the one you have just created.
> >>
> >> >>> WHAT DO I NEED TO DO IF I DO NOT USE INTERMEDIA.NET DNS SERVERS?
> >>
> >>In case you do not use Intermedia.NET DNS (Name) Servers, please
> >>contact your DNS Server System Administrator with the request to add
> >>SPF record for your domain name(s) to avoid mail delivery problems.
> >>
Hope that can give you some insight. Unfortunately, I didn't quite
understand what they meant, but the wizard that they provided did all the
work for me!
<snip>
>Is there another way to set up our mail server to get around that?
</snip>
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