[EMAIL PROTECTED] [EMAIL PROTECTED] wrote:

>Anyone out there have any recommendations, tips or tricks that would increase the 
>likelyhood of CFMAIL generated email to get through SPAM/junk mail filters? 
>
>I have a double opt in system whereby an activation link is emailed to a user upon 
>registration. About 10% of users never activate and we get a lot of support calls 
>saying they never recieved the activation email. The only thing I can think is that 
>some sort of blocking is preventing the activation email from getting to the users.
>
>Thanks in advance.
>
>  
>
A couple things that we do:

- Try to use a real email server rather then the machine's onboard smtp 
server. Some anti-spam programs check to see if the sending IP and the 
senders email server (indicated by the sender's domain MX record) match 
up. If they don't, then it marks the message as spam.

- To avoid mistyped email addresses, make the user enter in their email 
twice, and verify that the two email addresses match.

- Include a form on your site that would give a user the ability to have 
their confirmation message re-sent. (That way you don't have to do it.) 
This has cut-down on about half of our support calls.

Hope this helps!

-- 
Warm regards,
Jordan Michaels
Vivio Technologies
http://www.viviotech.net/
[EMAIL PROTECTED] 

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