Thanks Andrew, For a largescale uk based application, will it not make a difference to performance at all having the site hosted in the US?
Also, if and when telephone support is needed, presumably that means an international call etc? You have mentioned our current hosting company there - and I agree, customer service and connection reliability absolutely sucks... One of our servers went offline at 1:30am, the automated service monitoring failed to send us an SMS, the hosting company failed to notice it, and would not even look at the server until we submitted an automated reboot request. About 1 1/2 hours later the server came back online - and one of the support people said it was something todo with the network card or cable When we asked for further information, we were told that it was nothing todo with the network, but an unidentifiable problem that disappeared after they rebooted the server twice. We checked the logs, and the only info we could see, was an error from the network card, saying it had been disconnected from the network. Sounds to me like some "�!!"�"% unplugged the network cable form the machine / switch, and they are not prepared to admit it... Thanks, Dan >Hi Dan. > >We are UK based, but use a US based hosting company (ev1servers.net) >as all UK based hosting companies are a rip-off in comparsion, and it >really doesn't matter where the servers are. EV1 has 24 hour 365 day >support so it doesn't matter if you have a problem when it is 3am in >the US as there is always someone there. Their prices are excellent >and you get loads of bandwidth included (which no UK based provided >tend to do). > >Also, we found the three UK providered we used in the past (Virtual >Internet (the worst of the worst), Host Europe and OneAndOne) didn't >provide anywhere near the level of customer service or reliability of >connection that was required. > >Best Regards > >Andrew. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Special thanks to the CF Community Suite Gold Sponsor - CFHosting.net http://www.cfhosting.net Message: http://www.houseoffusion.com/lists.cfm/link=i:4:184858 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
