> Calvin not quite.   CFEclipse, I can see, is a terrific development,
> but as I found to my cost, if installation doesnt go right, it's very
> very difficult to fix.    Support is dependent on the ample goodwill
> of the people developing it,  but still there is no obligation on
> anyone to make sure it all works.

You had problems installing Eclipse itself, the CFEclipse plug-in, or other
Eclipse plug-ins?

> This is no criticism of the folks who are developing the CFEclipse
> product, but I found it difficult to download (It took more than an
> hour to start downloading by the time i negotiated the maze of
> sourceforge) and then installation didn't go perfectly - I wasn't sure
> which of the 45 files i was supposed to be downloading, and even then
> it wasnt a fullly bundled package.   So.  having a problematic
> download and installation, everything went downhill from there.

Neither Eclipse or CFEclipse are not hosted on SourceForge. Eclipse offers
it's own download site and mirrors. Depending on what mirror you choose, it
can be a little confusing figuring out what file you want. However, it's
generally not as hellish as the standard SourceForge download page.

CFEclipse is on Tigris. There's installation instructions on the CFEclipse
project home page:

  http://cfeclipse.tigris.org/

> Several of the patient and helpful people working on CFEclipse tried
> to help, but unlike a paid-for package like StudioMX, I had no right
> to DEMAND support.  I could not insist on whatever it took to get it
> all going properly for me.  IN the end i had to just cross it off my
> list as another
> probably-good-product-i-have-to-have-another-go-at-one-day.

I've had bad luck getting Eclipse setup with various sundry plug-ins that I
need to make it truly useful for me. So, I know how you feel. I've got it
all up and working right now. However, I, umm, don't use it. :P It's still
missing functionality that I find useful in HomeSite (dual file managers,
for instance), and even the platform runtime install of Eclipse is
unbearably slow. It's as bad as Dreamweaver.

> That's the difference between a user-supported open source application
> and a fully commercial paid-for app.

It is the difference between many of them. But I found the Subversion and
TortoiseSVN install and setup much better than commercial products. It
really depends on the project in question and the closed source products
it's competing against.

> In the case of CFEclipse, I can see if it all goes well, it's a very
> versatile and developer-oriented product.  If it doesnt all go well
> it's a bloody nightmare.

Well, if your trouble was getting Eclipse up and running, then it may have
been a lack of familiarity with Eclipse itself. Eclipse has a pretty steep
learning curve. I had to spend several days just trying to grasp Eclipse. I
found that taking some of the tutorials for Java developers helped me gain
an understanding of what Eclipse is (a platform for IDE development) and
what it isn't (a pre-packaged, full featured IDE). That approach may or may
not work for you.

If your problem was with CFEclipse, then your expectations might have been a
bit too high. CFEclipse is still relatively immature at this point. It's a
great plug-in, but it hasn't been around for very long, the users are
increasing dramatically at the moment (which means many more people are
testing on various platforms), and it's under very active development. I
would imagine that, in another year or so, development will have slowed to a
more maintainable pace and features will be more fully fleshed out. Right
now, each new build of CFEclipse seems radically different than the previous
build. That's fine for many developers (fine for me, in fact), but it sounds
like you're really looking for something more stable.

> It's the same with the open source CMS  Farcry.  If installation goes
> well, it's obviously straightforward. If you hit a snag you can't
> DEMAND someone help you fix it, you are reliant on the goodwill of
> other users.  If they lose patience with your problem or run out of
> ideas, there's no obligation on them to stick with you.     I had a
> non-standard setup with Farcry, and despite several days of working at
> it, with the assistance of several other users, I couldn't get it
> going in my setup before I reached decision time.   So I had to dump
> it.  If I'd bought and paid for it, I could have said "you guys fix it
> so it works and dont whine to me about the cost".

And most commercial companies will politely refund your money. Of course,
I'm not generally buying enterprise software for big money with large
installation and support contracts. Nevertheless, I haven't had much luck
with that approach. Have you?

Ben Rogers
http://www.c4.net
v.508.240.0051
f.508.240.0057


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