Stephen, I opened the contents of the fds fine. I opened the "Actual PDF referenced by FDF" fine.
When I opened the dynamic pdf form it opened my full Acrobat application (not the reader) then opened the reader in Internet Explorer (NOT my default browser). I tried to open the dynamic form in the reader and it did not load, no errors no nothing. Hope this helps. Doug James IT Developer / Webmaster MUSC - Hollings Cancer Center http://hcc.musc.edu Stephen Hait wrote: > For the past two years we have had an application that > dynamically populates a PDF form that must be printed, signed > and mailed. About 3 weeks ago we started getting one or two > reports per day of problems users were having when trying to > view the PDF. The most common problem reported was "Error > opening document. > > We have been unable to reproduce this error ourselves so > troubleshooting has been fairly fruitless. If anyone knows of a > reason this may have suddenly become a problem, we'd like to > hear it. Here's a template with links to the dynamically populated > form as well as the actual PDF form file and the contents of the > FDF stream that feeds the PDF if you have a few moments to > test it and have Acrobat Reader 5 or newer: > > http://www.hopeaviation.com/pilotform/test/index.cfm > > Any and all help would be greatly appreciated. > > Regards, > Stephen > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190481 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
