the 45 minutes comment was about getting email support - they have a system that autoresponds to let you know the average daily response time and the norm is 20-45 minutes
On Mon, 17 Jan 2005 18:19:50 -0500, dave <[EMAIL PROTECTED]> wrote: > [quote]normally 45 minutes or less[/quote] > imo 45 minutes is just too long for a site to be down > > hostmysite woulda been all over that > > seems like ppl are reccommending crystaltech cause they have a blackstone > beta, well lets not forget hostmysite had that long before crystaltech and > they will be the first to commercially offer blackstone as well. > seems like they are both very good > > hostmysites smarterlinux plans are just too good though > and if the MM guys are hosting there instead of crystaltech, that says > something...... > > > ---------- Original Message ---------------------------------- > From: Donna French <[EMAIL PROTECTED]> > Reply-To: [email protected] > Date: Mon, 17 Jan 2005 16:23:24 -0600 > > >I had used ExpertHost until a couple years ago. They were great for > >most of the smaller sites I developed, but larger sites that get a lot > >of traffic they buckled on. This was about 3 years ago, so I can't > >speak for them as of now. > > > >I moved to CrystalTech and have had 2 very large sites that get lots > >of traffic and had never had any problems until the past week or so. > >I've emailed support 2 or 3 times because one of my main sites was > >down. I get a response within a very reasonable amount of time > >(normally 45 minutes or less) and they have let me know what is going > >on exactly each time. > > > >I'll be moving that particular site to CFMX or Blackstone soon and > >hope that the move away from CF5 will be more stable. But as far as > >support, service, options, etc. I do not have any complaints. > > > >HTH, > >Donna > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Logware: a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190863 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
