I'm not whining, Doug, and I'm not criticising the program. CF7 is obviously working beautifully for lots of people. If it wasn't I wouldnt have given it two minutes thought. It was the fact that so many people said it was a piece of cake to install, that it installed flawlessly and ran sweetly and seeing Tim Buntel's presentation last Monday night, and hearing his assurances about how easily it installed and ran, that persuaded me it was safe to have a go.
Now it hasnt. It might be my fault, maybe not. Probably is my fault. But i'm still at a loss to understand what I did wrong. That's all I want - to find out where I went wrong and fix it. And since you and others are criticising me for not calling Macromedia, perhaps I should explain some things about why that's not possible. First of all the time - I am on the train to my clients at 7am. I get there at 8.45am. I work without even pausing for lunch till 5.30 then back on the train home. I am back at my office at 7.15pm. I have an hour to eat dinner and see my family, then I go to my office to run my own business. THAT's when I can start working on this issue. By that time, there is no one answering the phone at Macromedia, unless there's been a radical change in things in the last few years and they've put on a lot more people. Secondly, Macromedia here have never offered advanced tech support to small outfits like mine. The tech people are only available for people who own their own servers and spend big bucks directly with Macromedia. I run a one--person consultancy business and arent even on their radar unless i make a big fuss. Macormedia here rely on CF-Talk and CF-Aussie to provide the day-to-day support. And it's been a good strategy for them. Very low cost, fast, responsive help for users, and it works. Only now, when the problem is not obvious, I'm trying to work through the issue with a quite large number of very helpful people, I'm getting static from you and Sean for daring to persist with it. I'm not angry with anyone, I'm not whining. I am being persistent though, because I have to be. If I am not to be left behind when everyone else moves to CF7, I have to have a CF7 installation to work on. And I'm not going to ask my hosting company to change to CF7 on my production servers before I've had a look at the product myself and this is the only way I can do it. Sorry if you dont like it, but that's how it is. Now that i've made a start on installing CF7, I am forced to continue or throw CF7 out entirely. As so many people have pointed out to me, lots of others have CF7 working fine on a setup like mine, so all I want to do is figure out why mine isnt.. Cheers Mike Kear Windsor, NSW, Australia Certified Advanced ColdFusion Developer AFP Webworks http://afpwebworks.com ColdFusion, PHP, ASP, ASP.NET hosting from AUD$15/month On Wed, 23 Feb 2005 16:37:19 -0600, Greg Morphis <[EMAIL PROTECTED]> wrote: > I understand the frustration too but I'm tired of the bitching like a > little girl. I agree with Sean, don't damn the program, its more than > likely a user error. I've installed the trial edition on 3 PCs, 2 are > running XP Pro and the other (work) is Win 2k Pro. No problems Mike, > not a one.. And they are all 3 multiserver installs. > Call Macromedia and get some expert help and please quit the whining! > > On Wed, 23 Feb 2005 15:48:11 -0500, Douglas Knudsen > <[EMAIL PROTECTED]> wrote: > > > I have C:\CFusionMX7\runtime\lib\wsconfig but no numbered folders at > > > all. In that swconfig folder is only the file jrunwin32.dll > > IIRC, you stated you were installing the multiserver version. The > > above does not indicate that. > > > > Now, I understand ur frustration and all, but your servers do NOT run > > win XP, so getting it installed on ur XP system is no real indicative > > test basis for deciding on installing it on ur server. Maybe try > > installing it on a win2k pro or server, eh? > > > > Doug > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:196227 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
