I had the same issue, a representative said " use transfer license" ... that helps if the machine has a crashed hard disk. And I sure not gonna do hours of all sorts of backup stuff to get a html editor license back. I was approached later on by Waldo Smeets from Macromedia Benelux with apologies for the situation, but I already used a keygen ..
________________________________ From: Jared Rypka-Hauer - CMG, LLC [mailto:[EMAIL PROTECTED] Sent: Thu 3/17/2005 6:04 PM To: CF-Talk Subject: Re: I Hate Macromedia Have you tried authorizing XP after 3 reinstalls with the same key? Macromedia's a dream... Microsoft sends the Agents from the Matrix thru the phoneline into your head to make sure you're not trying to rip them off AND to collect the serial number off your IP. You'd be lucky to get that much help from anyone. And, since I spent over 40 minutes on hold waiting for a Belkin rep to answer my question and be told I'd have to call the OS writer for the problem, and then, when I DID figure out the problem that I'd spent 4 hours on it turned out to be an apparent bug in their friggin firmware for the WAP and they hadn't ever answered my question. Anyway, the Transfer Licenses menu option should cover you... and keep perspective. Laterz, J PS - If for no other reason, you want to keep your software legal because you don't want the Digital version of the CIA, most commonly known as the BSA, storming thru your office and nailing you $25,000 for every unlicensed copy of your software. On Thu, 17 Mar 2005 09:18:21 -0700, Connie DeCinko <[EMAIL PROTECTED]> wrote: > I've heard many people successfully transfer platforms without a charge, > with just a bit of begging to MM. > > > -----Original Message----- > From: Damien McKenna [mailto:[EMAIL PROTECTED] > Sent: Thursday, March 17, 2005 8:04 AM > To: CF-Talk > Subject: I Hate Macromedia > > I just posted this on my blog but wanted to make my annoyance known to a > wider audience.... <grrr> > > At work I'm started using a new desktop PC after having previously used > a laptop for six months and a Mac for six months before that. While > using the Mac I had my boss get Dreamweaver MX 2004 and when I moved to > the laptop I used a different tool instead as I was annoyed with > Dreamweaver. > > Anyway, I installed Dreamweaver on my new PC on Tuesday. You have to > activate Macromedia's software within 30 days of installing it so I > tried to do it over the internet only to have it fail. I called their > activation phone line, spent five minutes entering numbers and stuff > only to be told the license had been activated too many times and I > needed to speak with a support person. I waited on hold for several > minutes and was then told they were too busy to speak with me so I had > to leave a message. I did that and a day later got a call back. They > wanted to know what the problem was, so I explained it. I was told that > the Dreamweaver license only lets you run the software on one platform - > Windows or Mac OS, but within that one platform you could reinstall it > several times. To get the license "changed" I basically have to transfer > the license to myself on the new platform. Due to the nature of the > problem I had to be transferred to another person who specialized in > these problems. Another few minutes of hold music later I explained > everything again to this new person to be told again that yes, > Dreamweaver could only be used on one platform and that yes, I would > have to transfer the license to myself before I could use it on the PC. > So I have to load the Mac back up, run Dreamweaver from there and run a > menu option to tranfer it. Then call them back again. Oh, and by the way > please have my credit card ready when I call back as there's a $25 > transfer fee. > > This sure makes me wonder why I bother trying to keep my software legal. > -- Continuum Media Group LLC Burnsville, MN 55337 http://www.web-relevant.com http://www.web-relevant.com/blogs/cfobjective ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:199163 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
