I don't buy the whole "just cause it's cheaper deal". Not in this particular subject and in this case. Sure there are a lot of crappy hosts who charge basically nothing and it ends up being some 16 yr old kid running it out of his house on his parents dsl line. This seams more relevant in say the PHP and ASP world. But when you are talking about a company the size of CT it is a whole nother story. Sure if they were to say "well we don't charge much and if there are some problems along the way too bad cause you aren't paying much...." then ok but in fact CT clearly states (c & p'd from their site) "Unparalleled ColdFusionMX Hosting", if it's "Unparalleled" then it better be good.
And Micha I understand what you are saying about paying for quality, that's why I drive nice cars and I pay for good service. But then again I get better service from my local Toyota dealer then I do from driving 80 miles to the closest lexus dealer and I pay about 1/2 as much and I actually get better service but according to what's been said it can't be so because I'm not paying as much. But hey this is America and competition brings lower prices and those that can do volume will do just fine. But I think CT is trying to be the "biggest" where HMS is trying to be the "best", two completely different things. So, if a company offers you premium services and they chose to offer cheap prices that's not the consumers fault if they can't uphold what they offer, that's their fault and that really negates and "you get what you pay for theories" because they offered a premium service. And if it's offered it better be upheld or this exact thing will happen, which they are finding out now. Connie, IMO, you have every right to be pissed!! I wouldn't tolerate that from them for a second. To one of your clients, how they react is a reflection on you and the same way they "should" handle it, so should you. What I mean that if the client sees the problem, let them see you fix the problem, instead of trying to hide it. They will have a greater respect for you for being honest and diligent with them. Anyways, back to the shopping cart...... ---------------------------------------- From: "Ken Ferguson" <[EMAIL PROTECTED]> Sent: Thursday, March 31, 2005 11:34 AM To: CF-Talk <[email protected]> Subject: RE: CrystalTech does not like negative comments! Connie IS right though. Only she uses the utopian "should", as in "no one SHOULD have to deal..." Sort of like saying no one should have to be scared to send their kids to school, or no one should have to worry about whether or not their hockey bag will get stolen from their car on a Monday afternoon (grrrrr). In the end, you have to go with practicality, like you do have to worry about getting bad service on low-cost services/products. You do have to worry about whether your kid will be safe at school and you absolutely and certainly do have to worry about getting your hockey bag stolen out of your car on a Monday afternoon (grrrr)! Sucks, doesn't it? --Ferg ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:201059 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
