I know Howie...just the way you worded your response...pokin a little fun 
;-)

The tech may not have been an idiot....but alot of them really don't think 
for themselves...just follow their script and go home at the end of the 
day....

Can you tell I just had 3 orders (same order 3 times) cancelled at Dell and 
all I got was the standard "well sir...my hands are tied...I can't help 
you....you don't fall under the perfect order and therefore my brain is 
going to short-circuit and smoke will pour from my ears" kind of responses.

Cheers

Bryan Stevenson B.Comm.
VP & Director of E-Commerce Development
Electric Edge Systems Group Inc.
phone: 250.480.0642
fax: 250.480.1264
cell: 250.920.8830
e-mail: [EMAIL PROTECTED]
web: www.electricedgesystems.com 


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