both server used the same xml code, the code generated by Word when i saved the word prototype as *.xml. I didn't make any changes to the xml code, the only thing I added is a cfcontent tag at the bottom. When I load the saved cfm file on production server, it pops up the download wizard and opens the prototyped word doc. The file on dev server could compile and also has download wizard, but has error when it tries to open Word application. Error message is "A text/html declaration may occur only at the very beginning of input". The xml has caused me a lot of trouble, things will be a lot easier if I can get through this. Thanks for any help.
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