I have not seen anything worth remembering in CF. The cheapest half decent ticketing system I have seen is smarterticket from www.smartertools.com I actually use this on cfdeveloper.co.uk The best one you could hope to get your hands on is at http://www.kayako.com/ , it's very popular with hosting companies and everyone rants about how great it is.
I am developing a CF based helpdesk, and it is based on all the best features of kayako. You can see my first version in use at www.cfmxhosting.co.uk/helpdesk -- Russ -----Original Message----- From: Chris Montgomery [mailto:[EMAIL PROTECTED] Sent: 24 October 2005 21:13 To: CF-Talk Subject: Trouble Ticket Application I've been working on building a system for logging help request calls for our nonprofit organization. It dawned on me that I'm reinventing the wheel and that what we need is a help desk/ticket tracking system that could be adapted to our specific needs. Since this will come out of my hide (time), I'm wondering if there are any free / open source help desk/ticket systems already out there. One that is developed in CF would be better than some other language, but I'm going to be practical and open-minded about it. Thanks in advance if you know of any such apps that exist. -- Chris Montgomery Airtight Web Services http://www.airtightweb.com Web Development, Web Project Management, Software Sales 210-490-2415 (office), 210-232-2790 (mobile) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:222119 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
