Hmm that's strange then, because the last time I got stumped with an install
that just wouldn't work and resorted to calling them, I had to pay,

Russ 

-----Original Message-----
From: Teddy Payne [mailto:[EMAIL PROTECTED] 
Sent: 30 November 2006 21:09
To: CF-Talk
Subject: Re: Sean Corfield, it's time to approve my post

Actually, they offer free isntallation support.  I has used the service
several times.

Unless they changed their policy on the service, no further back than about
3 months did I have an Adobe tech rep troubleshoot a Jrun issue on a
multiserver configuration for me.

Teddy


On 11/30/06, Lincoln Milner <[EMAIL PROTECTED]> wrote:
>
> I think Sean was pretty fair in his assessment.  You are discounting 
> the enormous power a user base can have on a product, or a company.
>
> You are correct in your statement that Chizen does have a primary 
> financial responsibility to the stockholders.  But how does he meet 
> that obligation?  According to you it is making the most money he can 
> for Adobe, and to hell to his customers.  Now how much money do you 
> think he'll make if he completely ignores the CF community?  I'd say 
> that, after some time, he'll be losing money since, if he's not 
> actively engaging the product and improving the product, people will 
> eventually move on to greener pastures.
>
> So if he has his stockholders best interests at heart, then it is an 
> absolute requirement that he and his company listen to what the user 
> community has to say.  To ignore us, which you have said is likely in 
> the interest of helping the stockholder, only hurts the company's 
> bottom line.  But listening to the users brings forth a better product 
> (anyone remember the jump from CF 5 to CF 6?  And how about 7?  7.0.2?  
> And what about the rumors of Scorpio?) which a) keeps existing users 
> engaged in a product they know and love, and b) entices new customers 
> with a consistently improved product, which in turn generates revenue, 
> which leads to profit, which ends up making stockholders happy.
>
> So, could Adobe dump CF?  Yes, if it made sense.  Does it make sense 
> given the current user base, the (I'm sure) continuing or increased 
> demand for CF?  Not if CF is a profit making Endeavour.  And you 
> improve profits by listening to customers.
>
> -----Original Message-----
> From: Adam Churvis [mailto:[EMAIL PROTECTED]
> Sent: Thursday, November 30, 2006 2:20 PM
> To: CF-Talk
> Subject: Sean Corfield, it's time to approve my post
>
> Sean took this public, so I thought I would respond in public.
>
> I saw that post about me that Sean put on his blog a couple of weeks 
> ago, and it was obviously intended to make trouble for me because of 
> the way he titled it and how he took what I said entirely out of context.
> So I posted a comment to his blog that was simply a lead-in plus my 
> posting in its entirety, so that people could see that Sean was 
> twisting the truth.
>
> Now I know that Sean's been on vacation, so I waited until he started 
> posting to his blog again and approving other peoples' comments posted 
> later than my own, but he still hasn't seen fit to display what I 
> actually said alongside his spin.
>
> So here's my original post in its entirety...
> ------------------
> > I think the above response is drawing some pretty large conclusions 
> > that aren't based on any substantiated facts.
>
> You don't really need (and will probably not have) any substantiated 
> facts at hand when drawing conclusions about future actions a public 
> company might take.  All you have is instinct, an understanding of 
> what truly drives public companies, market forces, technology 
> innovations, etc, to guide you.  Licking your finger and sticking it 
> in the air to tell which way the wind blows helps, too.
>
> How are you ever going to have any substantiated facts that tell you 
> in plain terms what a company definitely will do?  The facts that are 
> released to the public have been thoroughly sanitized and neutered by 
> Public Relations and Legal, and the SEC only lets you say certain 
> things (virtually nothing of importance) when mergers are about to 
> happen.  I wouldn't even call most of them facts, but rather 
> diversions from the real facts being hidden.  I mean, big business is 
> often a poker game, yes?
>
> There are things that Chizen is dealing with right now that will 
> determine how Adobe will "handle" its inheritance of the Macromedia 
> product line, and they have absolutely nothing at all to do with any 
> of us or how "cool" some people think ColdFusion is.  And federal law 
> dictates that Chizen, as the leader of a publicly traded company, 
> *must* act with sole regard to the betterment of his stockholders' 
> financial positions, as long as those actions do not violate any laws.
>
> So let's all stop being naive about ColdFusion's future having 
> anything at all to do with current number of installations, how much 
> you like it, how important it is to you, or anything else that a 
> developer might see as important.
>
> It may be hard to swallow, but nothing about you or what you do is of 
> any importance to them whatsoever.
> ------------------
>
> .....and here is a link to Sean's spin:
>
> http://corfield.org/blog/index.cfm/do/blog.entry/entry/Adam_Churvis_th
> in
> ks_you_are_not_important
>
> How many of you understand that what I said had nothing at all to do 
> with the way Sean twisted it?
>
> Respectfully,
>
> Adam Phillip Churvis
> Certified Advanced ColdFusion MX 7 Developer BlueDragon Alliance 
> Founding Committee
>
>
>
> Get advanced intensive Master-level training in C# & ASP.NET 2.0 for 
> ColdFusion Developers at ProductivityEnhancement.com
>
>
>
>
> 



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