Here is the breakdown at the company I work for:
P1 [Shiphold]: Any bug that causes ColdFusion, serious HTML, or script
error. Also includes issues with functionality that have no workaround.
P2 [Major]: Any bug that causes an error in functionality that has no
workaround or NN/IE compatibillity issues
P3 [Minor]: Bugs that have no impact on functionality (or we really want to
ignore:)
P4 [Not our bug/needs documentation]: Blame microsoft or documentation
We do not ship with known P1s. P2s are revaluated near the end to of the
maintenance cycle and are either promoted or demoted.
HTH,
Duane
> From: "Owens, Howard" <[EMAIL PROTECTED]>
>
>
> >
> > Here's my priority list:
> >
> > Priority 1, errors the client finds;
> > priority two, errors that can be easily reproduced;
> > prority three, errors that a number of users are reporting;
> > priority four, errors that only a few users are reporting, but I easily
> > understand why they are happening;
> > priority five, errors effecting only users using WebTV or AOL and seem
> > attributable to those access points and are hard to reproduce
> or understand
> > why they are happening (outside of the fact that WebTV and AOL
> are screwed
> > up).
> >
>
> Priority 0, errors that I find. (Not superseding the above list, rather
> supersetting it.)
> I must be some sort of decrepit fossil clinging onto the crumbling edge of
> the last reef before the abyss. Beta testing at the expense of customer's
> time and effort grates against the blue-collar, skilled trades ethics I
> grew up amidst. Pride in workmanship and satisfaction from a job well done
> used to be more than just marketeering slogan meat.
> I would be unhappy that a customer found a bug before I did.
> (Change requests are a separate matter.)
> Debugging shouldn't stop with product shipment, else we should all stop
> coding and start selling Firestone tires.
>
> Just my personal slant on the issue - should have all been posted to
> cf_community.
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