I know that there are quite a few HMS users on this list, and I would 
say they have probably benefited from the recommendations they have 
received from users here.  It might help if users of their service from 
this list were to inform them of our feelings on this issue...something 
to the effect of...

Dear HostMySite,

While I understand and appreciate your need to limit rogue processes 
through the 50 second timeout in SeeFusion, I also feel that there are 
exceptions to this rule that should be allowed for proper running of 
legitimate operations.  It has come to my attention that this timeout is 
affecting the sites of other users, and I am concerned that it may 
affect my sites now or in the future.

I would appreciate it if HostMySite would implement an exception policy 
where certain processes could be allowed to exceed the 50 second 
timeout.  I understand that this type of exception is possible with 
SeeFusion.

Thank you for your consideration of this issue, and also for the 
excellent service and support I have come to expect from your organization.

Thank you,
Jim Wright

(list of sites hosted)


I'll probably send this on myself, as I am concerned that the 50 second 
timeout will affect some import scripts I use that resize photos.  Feel 
free to use the text of it for your own message if you feel so inclined.

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