>Even if your need is legit, you must be able to see what their problem
>is: let's say (for example) there's 10 threads available to CF and
>someone's downloads take 5 minutes each. That means that we only need
>10 people to do those downloads at the same time and the server will
>be completely unresponsive to anyone else for 5 minutes. Perhaps a VPS
>or dedicated solution is necessary in this case (or rewrite the code
>so it doesn't tie up a thread for the whole download).

Isn't that where SeeFusion would come in, so you can see where the excessively 
running threads are occuring?? Certainly if they set up an exception like I am 
asking, and then see lots of threads constantly being taken up then it would be 
totally appropriate to ask that I move to a dedicated or VPS solution. But I 
have maybe one download occuring a day, if even that. On a really busy day, 
there might be 3 or 4 people downloading over the course of the day. And this 
is not that huge a file...I wouldn't be seeing nearly as many issues if the 
timeout was set to 2 minutes. The users that have had problems have generally 
been more than 3/4 of the way through downloading the file when it timed out. 

However, I think I am making some progress in getting them to set up an 
exception for me, thanks to the information I have gotten here. I still have 
concerns about other tasks that may run over that time limit but most I should 
be able to more easily work around. And if I ever do start selling so much of 
my software as to have tons of downloads a day, I will be more than happy to 
deal with getting a dedicated server. ;-) 


--- Mary Jo





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