On 1/11/07, Jonathan Block <[EMAIL PROTECTED]> wrote: > > Any suggestions on a free customer support ticket system? We use OTRS but > it's seems very out dated... but what it does it does pretty well. We have > several employees who use it to manage support tickets that were sent in > via > email from many customers. I'm not looking for something that's > specifically > written in ColdFusion... I'd actually prefer php.
I'm using Trac with great success with my development group: http://trac.edgewall.org/ Worth the look anyway. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Create robust enterprise, web RIAs. Upgrade & integrate Adobe Coldfusion MX7 with Flex 2 http://ad.doubleclick.net/clk;56760587;14748456;a?http://www.adobe.com/products/coldfusion/flex2/?sdid=LVNU Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:266232 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
