> -----Original Message-----
>I would like some advice on how to approach a client regarding changes
>to their system. Before they were my customer, they purchased a
Hi Chris,
I, too, have been through this, and all I can say is Good Luck. The
problem
is twofold: While the software might be [EMAIL PROTECTED] from a technical
basis, it
might still be fine from a business point of view. The other problem is if
the person responsible for the original purchase/decision is still around
you've got vested interest and egos to contend with.
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