Hello,

We are a large e-commerce site that is experiencing a big problem.

We are running CF MX6.1 on Jrun4 with Updater 6. We run F5's BigIp up front of 
a 7 web server, 5 CFMX server hardware set up.

We are experiencing sporadic truncated pages being downloaded to our clients. 
The pages start properly but break and some code is exposed.  For instance, 
testing from home last night I saw some pages that showed half of the site 
description meta tag and then just quit. Pure white space. The results do vary 
and sometimes you see a couple of the graphics and some of the text.

I have now seen enough of the broken pages to conclude that the spot where the 
break (download stop) occurs is random and not related to misplaced characters 
in the code.  I'm surprised that I've been unable to find almost no other 
information on the internet about people having similar problems.

I have recently found a Hot Fix (61210) on the Adobe site and I am applying it 
to our servers today in hope that it will be related to this problem.

The issue is quite elusive as this problem NEVER occurs within our network and 
so we have to test it from home or a remote location.  We have considered the 
following possibilities:

1. Unvalidated code - the fact that the code runs inside our enterprise without 
a problem makes it hard to believe that this is the case.  I can also have 
entire sessions from home where I navigate the site and buy things and there 
are no problems.

2. code problem - we have a lot going on with URLRewrite and adding values to 
URL's and cookies to track where consumers came from.  Maybe something here is 
causing it although, again, we NEVER have the problem within our network.

3. Jrun updater 6 - to our knowledge - which is incomplete - the problem 
started sometime after we updated our Jrun servers to Updater 6.  The Hot Fix I 
mentioned above is related to updated Jrun servers.

4. CFLocation - relates to #3 in that the Hot Fix is specifically for a 
Cflocation problem with truncated pages after installing Updater 6.

5. Edge server problem - we use Akami to deliver our graphics for our website 
and we thought that the response time may be too slow from their servers and 
causing the page to time out for the consumers browser.  They state that there 
is not a problem and our own network guys have concluded the same.

6. Network problem - some undiagnosed problem with either the BigIP or firewall 
appliances.

Thanks, Jerry 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
ColdFusion MX7 and Flex 2 
Build sales & marketing dashboard RIA’s for your business. Upgrade now
http://www.adobe.com/products/coldfusion/flex2?sdid=RVJT

Archive: 
http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:276197
Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm
Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4

Reply via email to