Rob, 

Thanks, that is solid advice.  We'll look into making those kinds of
changes.  When this feature was initially created, it did not anticipate
this many emails going out so I think it's a case of an unexpected load.

Also, if anyone else has insight into the meaning of the EOF error in the
mail.log, I'd still be interested.

Thanks!

Nick


> -----Original Message-----
> From: Rob Parkhill [mailto:[EMAIL PROTECTED] 
> Sent: Wednesday, November 05, 2008 12:30 PM
> To: cf-talk
> Subject: Re: EOF error message in email.log
> 
> Nick,
> 
> I usually just loop over the single e-mail address, and do 
> not send a single e-mail to like 200 recipients at one time.  
> I usually will customize the e-mail body, rather than using a 
> BCC.  Taking this approach would probably save you on both 
> accounts of a possible time out, and any bad e-mails, as they 
> would be identified.  The load on the mail server would 
> increase, but I think the results would be easier to manage.  
> Of course that is just my 2 cents.
> 
> Is there anyway that you could check the e-mails to see that 
> they are all properly formed? Or  perhaps there is an unusual 
> character in one of them?
> 
> Or you could set a limit of lets say 100 emails in the bcc 
> and just divide the list up and try sending it that way?  I 
> think that limiting the # of e-mail addresses will help with 
> any potential time-out issues.
> 
> Rob
> 
> On 11/5/08, Nick Gleason <[EMAIL PROTECTED]> wrote:
> > Rob,
> >
> > Thanks for your response.  To answer your question, this is 
> part of a 
> > "member search" feature on a web site where you can search 
> a directory 
> > for a list of contacts with a certain criteria (e.g. members in 
> > chicago).  Then, you can email a message to the list.  It's an old 
> > feature and was created by adding the full list of emails 
> into the bcc 
> > line.  It could add them into the "to" line I suppose, but 
> I imagine 
> > that would still have the same problem.
> >
> > So, are you saying that a single (or multiple) bad email 
> addresses in 
> > a list on the bcc (or to) line of the email could lead to it being 
> > rejected by the mail server?
> >
> > We can go into the undelivr folder and manualy drag it back 
> into the 
> > spool folder.  After trying this several times, the email finally 
> > sends?  Does that suggest that it might be more of a timeout issue?
> >
> > N
> >
> >> -----Original Message-----
> >> From: Rob Parkhill [mailto:[EMAIL PROTECTED]
> >> Sent: Tuesday, November 04, 2008 9:29 PM
> >> To: cf-talk
> >> Subject: Re: EOF error message in email.log
> >>
> >> I would guess that it is a bad e-mail causing the problem.
> >> Why are you BCC-ing a bunch of e-mails?  Why not just send 
> direct?  
> >> Of course looking at the e-mails may lead you to the 
> problem, or see 
> >> what is in the undeliverable folder.
> >> Rob
> >>
> >> On Tue, Nov 4, 2008 at 7:56 PM, Nick Gleason 
> <[EMAIL PROTECTED]> 
> >> wrote:
> >>
> >> > Hey there - another cfmail related question.  A client is having 
> >> > problems sending out an email through our application using
> >> cfmail.
> >> > We are seeing the following record in mail.log:
> >> > "Error","scheduler-8","11/04/08","15:10:23",,"[EOF]"
> >> >
> >> > I gather that EOF stands for end of file, but I'm not sure
> >> what that
> >> > really means in this case.  Is it a timeout?  If so, why?
> >> >
> >> > In this case, there are a lot of email addresses in the bcc
> >> field, so
> >> > that may be the culprit.  But, even so, we're not sure 
> if there are 
> >> > bad email addresses in the list that are causing the
> >> problem or just
> >> > too many to process before a timeout, or something else.
> >> >
> >> > Any ideas about how to further diagnose this?
> >> >
> >> > Thanks again in advance!
> >> >
> >> > Nick
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >
> > 
> 
> 

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