Chad, Speaking from fairly vast experience I would say the following:
1) Agree in advance on the rate. 2) Find a way to communicate these hours are "racking up" as it happens. The worst thing is to surprise them. You really want to work hard to communicate as the hours are worked so they have all the bad news up front. 3) If you break the rate down based on size or scope then make it based on advanced payment or immediate payment. We offer a reduced rate to customers who buy hours "in advance" and that has helped both our cash flow and our negotiating position tremendously. Sometimes we also offer a discount to paygo customers for "immediate payment". The discount works out to a bit of a break off of our highest rate, but still less of a break than our block hours customers. -Mark Mark A. Kruger, CFG, MCSE (402) 408-3733 ext 105 www.cfwebtools.com www.coldfusionmuse.com www.necfug.com -----Original Message----- From: Chad Gray [mailto:[email protected]] Sent: Monday, May 04, 2009 12:54 PM To: cf-talk Subject: billing Does anyone give price breaks for quantity of hours in a project? Usually I quote jobs, but this latest one they just said go do it and we have racked up 400+ hours and I think they are going to freak out when they see the bill. We have worked with the company many times in the past so I feel I have to keep my pricing similar to what we have billed before. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;207172674;29440083;f Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:322149 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
