> Hosting.com is all over the search engines

When it was still HostMySite my experiences were very positive. I could 
call them with a problem at 2:30am, somebody would actually answer the 
phone, and that very person would usually fix my problem while I was 
online. Email support requests were usually answered/handled within an hour.

Now - not so much. I've had issues that went close to 24 hours before I 
even got a response on email. Phone support/live chat is still OK, but 
NOT what it was before the merger.

I've not moved any clients yet because I'd have to be sure I wasn't 
making a lateral move - but it's not as good as it was...

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