Maybe Adobe Support also had a hard time 'understanding' what you were trying to tell them. I do some support, and if the customer doesn't provide the right information, it can be difficult to provide a good response. I'm not saying that's what happened, but look how easily it can happen as it did here.
Brook -----Original Message----- From: Eric Roberts [mailto:ow...@threeravensconsulting.com] Sent: April-27-12 12:44 PM To: cf-talk Subject: Re: Somewhat OT....Making us look bad...For the adobe engineers on the list.. Oops... meant 8...yes...I am so used to saying CF9, it just comes naturally :-D. Sorry for the confusion... On Fri, Apr 27, 2012 at 2:06 PM, Wil Genovese <jugg...@trunkful.com> wrote: > > ColdFusion 9.0.x not ColdFusion 8.0.x What you are describing was > true for ColdFusion 8.0.x. When ColdFusion 9.0.x was released ALL > editions were 64bit. > > Read this product Matrix > > http://www.adobe.com/products/coldfusion-family/buying-guide.html > > All ColdFusion 9 editions can run as 64-bit applications on the > 64-bit versions of Microsoft Windows, Sun Solaris, Linux, and Mac OS. > For detailed information about supported platforms > > http://www.adobe.com/products/coldfusion-standard/faq.html > > Wil Genovese > Sr. Web Application Developer/ > Systems Administrator > CF Webtools > www.cfwebtools.com > > wilg...@trunkful.com > www.trunkful.com > > On Apr 27, 2012, at 1:59 PM, Eric Roberts wrote: > > > > > Not according to the website. It is compatable with 64 bit, but it > > is not > > 64 bit. If you download a 64 bit version and enter in a standard > password, > > it will not accept it. > > > > > > > > On Fri, Apr 27, 2012 at 1:57 PM, Wil Genovese <jugg...@trunkful.com> > wrote: > > > >> > >> ColdFusion 9/9.0.1 IS 64 bit for Standard AND Enterprise. > >> > >> > >> > >> > >> Wil Genovese > >> Sr. Web Application Developer/ > >> Systems Administrator > >> CF Webtools > >> www.cfwebtools.com > >> > >> wilg...@trunkful.com > >> www.trunkful.com > >> > >> On Apr 27, 2012, at 1:54 PM, Eric Roberts wrote: > >> > >>> > >>> Standard doesn't have a 64 bit vesion...it is only Enterprise that > does. > >>> Standard is 32 bit only. > >>> > >>> On Fri, Apr 27, 2012 at 1:46 PM, Kris Jones > >>> <kris.jon...@verizon.net> > >> wrote: > >>> > >>>> > >>>> Wow. That's pretty tough. I didn't know that was required when > >>>> installing 64-bit version of CF. > >>>> > >>>> -KJ > >>>> > >>>> > >>>> On Fri, Apr 27, 2012 at 2:40 PM, Eric Roberts > >>>> <ow...@threeravensconsulting.com> wrote: > >>>>> > >>>>> Why doesn't support seem to know to tell a customer, when they > >>>>> are installing CF9 standard on a 64 bit box that they need to go > >>>>> into the > >> IIS > >>>>> application pool setting and enable 32 bit apps? I am doing a > >>>>> gig > for > >> a > >>>>> client that could get CF( installed and that was all it was). > >>>>> That > >>>> should > >>>>> have been a quick fix. While i glad for the business, I just > >>>>> think > >> this > >>>>> makes us as a community look bad when Adobe's support is that > >>>> incompetent. > >>>>> I have a stack of emails going back and forth about an inch > >>>>> thick and > >> not > >>>>> one mentioned. My client got a CF app dumped in their lap and > >>>>> they > >>>> didn't > >>>>> have any CF resources. Sorry for the rant, but since I know we > >>>>> have > >> some > >>>>> Adobe folks here...I thought this would be as good as a spot as any. > >>>> This > >>>>> is a HUGE company that could potentially get impressed by CF and > >> create a > >>>>> lot of CF jobs. I won't name them, but i can tell you that > >>>>> probably everyone on this list has consumed their > >>>>> products...some on a regular basis. This is how companies get > >>>>> turned off of products. This could > >>>> have > >>>>> been a big win on Adobe's part. Way to drop the ball. Some > >>>>> days I > >> think > >>>>> Adobe purposely tries to sabotage their own product. Adobe > folks...feel > >>>>> free to pass this on to the appropriate people. > >>>>> > >>>>> > >>>>> back to your regularly scheduled topics... > >>>>> > >>>>> Eric > >>>>> > >>>>> > >>>> > >>>> > >>> > >>> > >> > >> > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:350871 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
