You would think that's the case, but it really wasn't. Ours was a lead generation system for sales people. When leads were submitted on the sites (2000+), they were cataloged in the db, available in an admin interface, and emailed to the salespeople, or their CRM systems, etc. If the client saw a lead in the admin that was not received by them, or their CRM, they were very quick to raise the flag, because that would mean they might be losing leads (and potential sales). So, while we might not have been notified of every instance, it's unlikely that there were very many we wouldn't have heard about.
We experienced issues. But, in the end, each issue could be explained. One time the systems team changed the IP address of the SMTP server. My boss had originally configured the mail settings in the servers with IPs instead of domain names. It took 5 hours to respool all of the messages. Another time one client stopped receiving all comms from their site. Turns out they had their email hosted through a third party, and the IP of our SMTP server had been blacklisted because of another client doing bulk emailers. That same blacklist was used by multiple mail service providers. Steve 'Cutter' Blades Adobe Community Professional Adobe Certified Expert Advanced Macromedia ColdFusion MX 7 Developer ____________ http://cutterscrossing.com Co-Author "Learning Ext JS 3.2" Packt Publishing 2010 https://www.packtpub.com/learning-ext-js-3-2-for-building-dynamic-desktop-style-user-interfaces/book "The best way to predict the future is to help create it" On 4/5/2013 6:50 AM, Russ Michaels wrote: > Dozens is literally nothing out of 800k per day. Imagine saying you are > aware of every tv show on every channel, every day, how would you know of a > glitch or disruption in any of those programmes unless you are watching > them all or someone tells you. Even if someone told you about a couple of > channels, there are hundreds of others you are still unaware of. > The chances of you being aware of or told of every missing email when you > send large qualtities is almost impossible. > So anyone certainly could have this issue without realising. I am not > saying that you do have this issue, simply that you could. > > If you check the Adobe forums you will see those other reports I mentioned > of this same issue. > > Regards > Russ Michaels > www.michaels.me.uk > www.cfmldeveloper.com - Free CFML hosting for developers > www.cfsearch.com - CF search engine > On Apr 5, 2013 11:30 AM, "Steve 'Cutter' Blades" < > [email protected]> wrote: > >> I've had dozens of reports of missing mail, and it has always come down >> to something other than CF. The email address was wrong, the SMTP server >> was down, the domain of the sender had been blacklisted, something along >> these kind of lines. >> >> Steve 'Cutter' Blades >> Adobe Community Professional >> Adobe Certified Expert >> Advanced Macromedia ColdFusion MX 7 Developer >> ____________ >> http://cutterscrossing.com >> >> >> Co-Author "Learning Ext JS 3.2" Packt Publishing 2010 >> >> https://www.packtpub.com/learning-ext-js-3-2-for-building-dynamic-desktop-style-user-interfaces/book >> >> "The best way to predict the future is to help create it" >> >> On 4/4/2013 5:26 PM, Russ Michaels wrote: >>> This has been reported many times on the forums. >>> You say it has not happened to you, but how would know unless someone >>> actually contacted you to say they had not reveived an email and you >>> investigated it. In most cases of missing email, someone simply resends >> it >>> and your none the wiser. >>> >>> Regards >>> Russ Michaels >>> www.michaels.me.uk >>> www.cfmldeveloper.com - Free CFML hosting for developers >>> www.cfsearch.com - CF search engine >>> On Apr 4, 2013 9:48 PM, "Steve 'Cutter' Blades" < >>> [email protected]> wrote: >>> >>>> That is surprising. Thirteen years with CF, from v4 thru 10, and that >>>> has never been my experience. It has always come down to the SMTP >>>> server, or the recipient, 100% of the time. One environment I ran >>>> processed upwards of 800,000 emails a day. >>>> >>>> When you say there is no record on the mail server, do you mean the >>>> recipient server? Or the SMTP server? Is there a spam filtering server >>>> in between somewhere? Does your CF server authenticate with your SMTP >>>> server on send? What sort of security checks and balances are setup on >>>> your SMTP server? >>>> >>>> If you have an entry in the CF Sent Mail log, then there was a valid >>>> handoff of your message to your SMTP server. If the hand off fails, it >>>> drops to the Undelivered folder. >>>> >>>> Steve 'Cutter' Blades >>>> Adobe Community Professional >>>> Adobe Certified Expert >>>> Advanced Macromedia ColdFusion MX 7 Developer >>>> ____________ >>>> http://cutterscrossing.com >>>> >>>> >>>> Co-Author "Learning Ext JS 3.2" Packt Publishing 2010 >>>> >>>> >> https://www.packtpub.com/learning-ext-js-3-2-for-building-dynamic-desktop-style-user-interfaces/book >>>> "The best way to predict the future is to help create it" >>>> >>>> On 4/4/2013 12:15 PM, Brian Cain wrote: >>>>> I have had an ongoing problem with ColdFusion dropping some mail >>>> messages. The mail log show the messages being delivered to the mail >>>> server, but there is no record on the mail server. I found this thread >> on >>>> Adobe's website (http://forums.adobe.com/thread/585718), but there >> never >>>> seemed to be an actual resolution of the issue. I have tried contacting >>>> Adobe support, but that has led to nowhere. Most messages go out, but i >>>> need 100% reliability for this. Seeing as the problem is not with the >>>> CFMAIL tag, or my mail server (everything worked fine before we >> migrated to >>>> CF9 last year), I need an alternative that will completely bypass the CF >>>> engine all together. >>>>> I was wondering if anyone had any suggestions. >>>>> >>>>> >> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:355294 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
