it has been shown on all the reported instances I saw that the mails in question never reached the smtp server as did not show in the mail logs on the server despite cf saying hey were sent, and were not in undelivered folder, they simply vanished. I'm afraid I can't think of any better ways to explain it, and I don't really have the time or inclination to go trudging through the forums trying to prove it to you, so a non believer you must remain.
Regards Russ Michaels www.michaels.me.uk www.cfmldeveloper.com - Free CFML hosting for developers www.cfsearch.com - CF search engine On Apr 6, 2013 6:05 PM, "Steve 'Cutter' Blades" < [email protected]> wrote: > > Russ, > > I think you have missed my point. There are thousands of posts on the > Adobe Forums, where people have documented that they have some issue or > another, where often they haven't even tried to dig down to the true > core of those issues. There are many times where someone says "this > doesn't work", and place the blame in the wrong direction. I'm not > saying that this "is" the case here, I'm just saying that, in my > experience these problems typically exist outside of the application > server. Not saying there aren't hiccups, or that things have always been > perfect, but I am saying this requires full examination before pointing > fingers. I am also saying that, personally, I have always discovered > that these issues are not in the app server, but in some external system > or process. > > Steve 'Cutter' Blades > Adobe Community Professional > Adobe Certified Expert > Advanced Macromedia ColdFusion MX 7 Developer > ____________ > http://cutterscrossing.com > > > Co-Author "Learning Ext JS 3.2" Packt Publishing 2010 > > https://www.packtpub.com/learning-ext-js-3-2-for-building-dynamic-desktop-style-user-interfaces/book > > "The best way to predict the future is to help create it" > > On 4/5/2013 12:00 PM, Russ Michaels wrote: > > Steve, > > > > I think you have missed the point. > > Other people do have this issue and have had this issue, it is documented > > on the Adobe forums, as I have mentioned, so it is not a one > > off co-occurrence, as an "Adobe Community Professional", I would have > > thought you would use the Adobe forums and be aware of common issues. > > Many more people could be having this issue than documented or realised > > simply because they are not aware of the missing emails. > > Your scenario is unique to you, it doesn't apply to every one else. > > > > We for example run servers with hundreds of websites, all sending emails > > to different destinations, we have absolutely no idea if any of those > > emails do not get sent and no way to tell unless a client tells us, and > > they would have no way to know unless someone tells them. > > > > > > > > > > > > > > > > On Fri, Apr 5, 2013 at 3:45 PM, Steve 'Cutter' Blades < > > [email protected]> wrote: > > > >> You would think that's the case, but it really wasn't. Ours was a lead > >> generation system for sales people. When leads were submitted on the > >> sites (2000+), they were cataloged in the db, available in an admin > >> interface, and emailed to the salespeople, or their CRM systems, etc. If > >> the client saw a lead in the admin that was not received by them, or > >> their CRM, they were very quick to raise the flag, because that would > >> mean they might be losing leads (and potential sales). So, while we > >> might not have been notified of every instance, it's unlikely that there > >> were very many we wouldn't have heard about. > >> > >> We experienced issues. But, in the end, each issue could be explained. > >> One time the systems team changed the IP address of the SMTP server. My > >> boss had originally configured the mail settings in the servers with IPs > >> instead of domain names. It took 5 hours to respool all of the messages. > >> Another time one client stopped receiving all comms from their site. > >> Turns out they had their email hosted through a third party, and the IP > >> of our SMTP server had been blacklisted because of another client doing > >> bulk emailers. That same blacklist was used by multiple mail service > >> providers. > >> > >> Steve 'Cutter' Blades > >> Adobe Community Professional > >> Adobe Certified Expert > >> Advanced Macromedia ColdFusion MX 7 Developer > >> ____________ > >> http://cutterscrossing.com > >> > >> > >> Co-Author "Learning Ext JS 3.2" Packt Publishing 2010 > >> > >> > https://www.packtpub.com/learning-ext-js-3-2-for-building-dynamic-desktop-style-user-interfaces/book > >> > >> "The best way to predict the future is to help create it" > >> > >> On 4/5/2013 6:50 AM, Russ Michaels wrote: > >>> Dozens is literally nothing out of 800k per day. Imagine saying you are > >>> aware of every tv show on every channel, every day, how would you know > >> of a > >>> glitch or disruption in any of those programmes unless you are > watching > >>> them all or someone tells you. Even if someone told you about a couple > of > >>> channels, there are hundreds of others you are still unaware of. > >>> The chances of you being aware of or told of every missing email when > you > >>> send large qualtities is almost impossible. > >>> So anyone certainly could have this issue without realising. I am not > >>> saying that you do have this issue, simply that you could. > >>> > >>> If you check the Adobe forums you will see those other reports I > >> mentioned > >>> of this same issue. > >>> > >>> Regards > >>> Russ Michaels > >>> www.michaels.me.uk > >>> www.cfmldeveloper.com - Free CFML hosting for developers > >>> www.cfsearch.com - CF search engine > >>> On Apr 5, 2013 11:30 AM, "Steve 'Cutter' Blades" < > >>> [email protected]> wrote: > >>> > >>>> I've had dozens of reports of missing mail, and it has always come > down > >>>> to something other than CF. The email address was wrong, the SMTP > server > >>>> was down, the domain of the sender had been blacklisted, something > along > >>>> these kind of lines. > >>>> > >>>> Steve 'Cutter' Blades > >>>> Adobe Community Professional > >>>> Adobe Certified Expert > >>>> Advanced Macromedia ColdFusion MX 7 Developer > >>>> ____________ > >>>> http://cutterscrossing.com > >>>> > >>>> > >>>> Co-Author "Learning Ext JS 3.2" Packt Publishing 2010 > >>>> > >>>> > >> > https://www.packtpub.com/learning-ext-js-3-2-for-building-dynamic-desktop-style-user-interfaces/book > >>>> "The best way to predict the future is to help create it" > >>>> > >>>> On 4/4/2013 5:26 PM, Russ Michaels wrote: > >>>>> This has been reported many times on the forums. > >>>>> You say it has not happened to you, but how would know unless someone > >>>>> actually contacted you to say they had not reveived an email and you > >>>>> investigated it. In most cases of missing email, someone simply > >> resends > >>>> it > >>>>> and your none the wiser. > >>>>> > >>>>> Regards > >>>>> Russ Michaels > >>>>> www.michaels.me.uk > >>>>> www.cfmldeveloper.com - Free CFML hosting for developers > >>>>> www.cfsearch.com - CF search engine > >>>>> On Apr 4, 2013 9:48 PM, "Steve 'Cutter' Blades" < > >>>>> [email protected]> wrote: > >>>>> > >>>>>> That is surprising. Thirteen years with CF, from v4 thru 10, and > that > >>>>>> has never been my experience. It has always come down to the SMTP > >>>>>> server, or the recipient, 100% of the time. One environment I ran > >>>>>> processed upwards of 800,000 emails a day. > >>>>>> > >>>>>> When you say there is no record on the mail server, do you mean the > >>>>>> recipient server? Or the SMTP server? Is there a spam filtering > server > >>>>>> in between somewhere? Does your CF server authenticate with your > SMTP > >>>>>> server on send? What sort of security checks and balances are setup > on > >>>>>> your SMTP server? > >>>>>> > >>>>>> If you have an entry in the CF Sent Mail log, then there was a valid > >>>>>> handoff of your message to your SMTP server. If the hand off fails, > it > >>>>>> drops to the Undelivered folder. > >>>>>> > >>>>>> Steve 'Cutter' Blades > >>>>>> Adobe Community Professional > >>>>>> Adobe Certified Expert > >>>>>> Advanced Macromedia ColdFusion MX 7 Developer > >>>>>> ____________ > >>>>>> http://cutterscrossing.com > >>>>>> > >>>>>> > >>>>>> Co-Author "Learning Ext JS 3.2" Packt Publishing 2010 > >>>>>> > >>>>>> > >> > https://www.packtpub.com/learning-ext-js-3-2-for-building-dynamic-desktop-style-user-interfaces/book > >>>>>> "The best way to predict the future is to help create it" > >>>>>> > >>>>>> On 4/4/2013 12:15 PM, Brian Cain wrote: > >>>>>>> I have had an ongoing problem with ColdFusion dropping some mail > >>>>>> messages. The mail log show the messages being delivered to the > mail > >>>>>> server, but there is no record on the mail server. I found this > >> thread > >>>> on > >>>>>> Adobe's website (http://forums.adobe.com/thread/585718), but there > >>>> never > >>>>>> seemed to be an actual resolution of the issue. I have tried > >> contacting > >>>>>> Adobe support, but that has led to nowhere. Most messages go out, > >> but i > >>>>>> need 100% reliability for this. Seeing as the problem is not with > the > >>>>>> CFMAIL tag, or my mail server (everything worked fine before we > >>>> migrated to > >>>>>> CF9 last year), I need an alternative that will completely bypass > the > >> CF > >>>>>> engine all together. > >>>>>>> I was wondering if anyone had any suggestions. > >>>>>>> > >>>>>>> > >> > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:355299 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
