> Hi list, we have a CF-NT-Server (NT 4 Server, SP5, with CF
> Enterprise 4.5.1 SP2) that hangs every once in a while.
> The bad thing is, that you can't get on the machine (with
> PCAny or VNC remotely), because almost every service is
> dead. The NIC is working fine.
>
> When locally coming to the machine everything is frozen.
> But no blue screen. You cannot interact with the machine
> via mouse or keyboard. You have to reboot the machine via
> hard-reset.
>
> Looking in the logfiles doesn't give you any hint at all,
> what process causes this.
>
> Any ideas what one might do in this kind of issue ?
I've encountered this same problem with a server before. Once the problem
occurred, you couldn't log on at the console, nor could you log on to
shares, etc, via the LAN. The message that was given when a secondary login
was attempted was, "Not enough server storage to process this command".
Unfortunately, I don't have a good definite answer as to how to fix the
problem. I'd seen this message when I'd run into a problem with certain
machines before applying SP4. So, I took the server to SP6. I thought at the
time that might have fixed it, so I stopped working on it, but it has
recurred occasionally since then. I think that it had to do with a COM
object installed on the server for a specific development project, but I'm
sure it has to do with incorrect memory allocation in general.
Given enough time and interest, here's how I'd try to track down the
problem. First, there's a bunch of info on the MS support site (these URLs
will definitely wrap):
http://search.support.microsoft.com/kb/psssearch.asp?SPR=nts&T=B&KT=ALL&T1=7
d&LQ=%22Not+enough+server+storage+to+process+this+command%22&S=F&A=T&DU=C&FR
=0&D=winnt%2Bor%2Bntrelease%2Bor%2Bcustserv%2Bor%2Bcrossnet&LPR=%22windows+n
t+server%22&LNG=ENG&VR=http%3A%2F%2Fsupport.microsoft.com%2Fsupport%3Bhttp%3
A%2F%2Fsupport.microsoft.com%2Fservicedesks%2Fwebcasts%3Bhttp%3A%2F%2Fsuppor
t.microsoft.com%2Fhighlights&CAT=Support&VRL=ENG&SA=GN&Go.x=34&Go.y=24
http://support.microsoft.com/support/kb/articles/Q126/4/01.asp?LN=EN-US&SD=g
n&FR=0&qry=%26quot%3BNot%20enough%20server%20storage%20to%20process%20this%2
0command%26quot%3B&rnk=3&src=DHCS_MSPSS_gn_SRCH&SPR=NTS
Then, I'd use Performance Monitor to log what's going on in memory, and try
to reproduce the problem. This kind of thing isn't fun or easy to deal with,
but with enough time and effort, it can be done.
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
voice: (202) 797-5496
fax: (202) 797-5444
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