Sounds like you want a project management tool.
We have an internal system here we use to parse out work. Basically the
client/project manager submits an item to a form and it appears on the
necessary persons desktop based on who they select. They see the item, do
the work, mark their time, and reply via the form. It's a great project
management tool and it keeps track of correspondence.
Building a system like your describing isn't too difficult, it's just time
consuming. We have looked into outside utilities to do this, but we've
found them lacking. As a development shop we have found that when we need
some additional functionality we build it on. The current system we have
now has grown out of several developers efforts in the past two years to
incompass project managment, billing, contacts, work requests, logging, and
a host of other things.
A third party too may save you time in the short run, but in the long run,
it'll probably lacks the additional functionality you want. I recommend
buiding your own system, keeping in mind you want to be able to add
additionally functionality in the future.
- Paul
----- Original Message -----
From: "Rey Bango" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Monday, April 16, 2001 1:07 PM
Subject: Note passing system?
> Anyone know of a good CF-based note/messaging system? I'm not talking
about
> an email server but more of a db driven messaging software that will allow
> me to post a message to a specific suer. When that user comes in, they can
> check for their own messages and reply accordingly. Again, its not an
email
> system per se.
>
> Thanks,
>
> Rey Bango...
> Certified Allaire Instructor
> Member of Team Allaire
>
> "A browser's beauty, at its heart, is its usefulness as a *TOOL*."
>
>
>
>
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