I've emailed you off list Pablo.
****
Kevin Parker
Web Services Manager
WorkCover Corporation
[EMAIL PROTECTED]
www.workcover.com
p: +61 8 82332548
f: +61 8 82332000
m: 0418 800 287
-----Original Message-----
From: Pablo Varando [mailto:[EMAIL PROTECTED]]
Sent: Monday, 14 May 2001 10:22:AM
To: CF-Talk
Subject: Re: cfm-resources?
Hello, how may I be of service?
Pablo Varando
CFM-Resources.Com
----- Original Message -----
From: Parker, Kevin <[EMAIL PROTECTED]>
To: CF-Talk <[EMAIL PROTECTED]>
Sent: Sunday, May 13, 2001 7:47 PM
Subject: RE: cfm-resources?
> Sorry to raise this on CF-Talk folks but I too have had no response on
many
> emails to CFM Resources so I am hoping I can catch Pablo's attention here.
> My emails have been about offering help to Pablo - I can now understand
why
> he's hasn't replied to them - the man's flat out!!!!!!!!!
>
> I don't know what I can do but if there is anything I can do Pablo please
> contact me off the list please.
>
>
> ****
>
> Kevin Parker
> Web Services Manager
> WorkCover Corporation
>
> [EMAIL PROTECTED]
>
> www.workcover.com
>
> p: +61 8 82332548
> f: +61 8 82332000
> m: 0418 800 287
>
>
>
>
> -----Original Message-----
> From: Pablo Varando [mailto:[EMAIL PROTECTED]]
> Sent: Saturday, 12 May 2001 1:06:PM
> To: CF-Talk
> Subject: Re: cfm-resources?
>
>
> Not all emails take that long. Some emails yes, but most of them are
> simply.
>
> My FTP isn't working (because the user didn't wait the 24 hour period it
> takes to create FTP, so I simply copy/paste the following:
>
> FTP's can take up to 24 hours to become active, please wait 24 hours. If
you
> signed up more than 24 hours ago, please let me know!
>
> And by that time it's already made, so they never write back. So that's
how
> I get to so many.
>
> Tito (CFM's) new assistant handles about half the workload also, so that's
> how I estimate that! Just wanted to let you know.
>
> Have a nice day!
>
> Pablo
> ----- Original Message -----
> From: fusion9 <[EMAIL PROTECTED]>
> To: CF-Talk <[EMAIL PROTECTED]>
> Sent: Friday, May 11, 2001 10:48 PM
> Subject: RE: cfm-resources?
>
>
> > 3000 emails at approximately 24 seconds each (typing only - not problem
> > resolution) would take about 20 hours. Add to that the 1000 help desk
> > tickets (assuming you just respond to them by e-mail) plus the four
hours
> of
> > live support, and you are working at least 30.6 hours out of every 24
hour
> > day - not to mention food and bathroom breaks. You sure know how to
> squeeze
> > every ounce of productivity from each moment!
> >
> > -----Original Message-----
> > From: Pablo Varando [mailto:[EMAIL PROTECTED]]
> > Sent: Friday, May 11, 2001 10:34 PM
> > To: CF-Talk
> > Subject: Re: cfm-resources?
> >
> >
> > No, I do understand your need for support, but I never received it,
> > otherwise I would have responded. I answer 3000+ emails a day, plus
1000+
> > help desk tickets, and around 4 hours of live support. So I'm sorry if
I
> > overlooked it.
> >
> > Simply let me know your problem so I can resolve it for you!
> >
> > Pablo
> > ----- Original Message -----
> > From: Peter Tilbrook <[EMAIL PROTECTED]>
> > To: CF-Talk <[EMAIL PROTECTED]>
> > Sent: Friday, May 11, 2001 8:47 PM
> > Subject: RE: cfm-resources?
> >
> >
> > > In Australia it is NOT toll free. Is it too much to ask for emails to
be
> > > responded to?
> > >
> > > Obviously in your case it is!
> > >
> > >
> > >
> >
>
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