OK. Mail me your question off forum. Give me a synopsis of the problem, what you
EXPECT to happen, then details. I
will take that and see what the procedure is for someone out of the country. No
promises, but I will do my best and
I will find out for the next time this comes up!
Mak Wing Lok wrote:
> here the response i get it from your tech support thru email :
> Did you read the instructions on migrating Advanced Security information and
> saving the appropriate files. The Advanced Security migration is not
> covered by installation support and you would need to get a support incident
> to discuss this. Contact 510-428-5862 and they can set you up an incident
> for the Advanced Security Migration.
>
> what you mean by Advanced security don't covered by installation support? is
> it one of the thing you need to do during installation? I don't mind calling
> that number if i stay somewhere in US, fyi, i'm from Malaysia, i don't think
> my boss will allow me to do a long distance call just for a simple
> installation support which i hope MM can make it more simpler on next
> version or provide more documentation at least to help us out.
>
> The problem is i'm running CF4.5 perfectly fine with advanced security but i
> don;t even can install it on CF5, oh, by the way, i'm running the Solaris
> version. may be that explain why as i think NT version will be easier to
> install.
>
> ----- Original Message -----
> From: "Matt Brown" <[EMAIL PROTECTED]>
> To: "CF-Talk" <[EMAIL PROTECTED]>
> Sent: Wednesday, July 25, 2001 1:29 AM
> Subject: Re: CM: Macromedia Cold Fusion Community Manager
>
> >
> >
> > Mak Wing Lok wrote:
> >
> > > what if i'm having a installation problem? as i'm still having problem
> on
> > > installing the CF5
> >
> > If it's technical, you want to call the tech support people. If do that
> and they can't help you and no one here can
> > help you, then I would try to find out why it isn't installing and get
> someone to write a tech note or a FAQ or add
> > it to the list of things that are on the list to fix or even push for a
> program that you could participate in to
> > create installation help somehow.
> >
> > I am a little different than the regular tech resources, I am here for
> issues that are more with the company or the
> > design or the philosophy of the app.
> >
> > Does that clarify a bit?
> >
>
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