John, Thanks, I tried this and they insisted I need to contact tech support for installation assistance. Is there a specific wording that I need to use to describe the problem to them?
Thanks, Matt -----Original Message----- From: John Cummings [mailto:[EMAIL PROTECTED]] Sent: Tuesday, October 30, 2001 4:37 PM To: CF-Talk Subject: RE: Studio 5 Install Matt, If you'll call 888-939-2545 and follow the prompts to get to customer service, they should be able to point you to a direct FTP location so long as you can provide them with your order # so they can verify purchase. Be aware though, that the number I'm giving you is Customer Service in Newton. 6PM EST and later, I think these roll to SF (though they can still probably help you there too!). Good luck, and sorry you've had this much trouble so far. John Cummings ColdFusion Product Support Macromedia, Inc. [EMAIL PROTECTED] AIM: jcummings1974 -----Original Message----- From: Matthew Fusfield [mailto:[EMAIL PROTECTED]] Sent: Tuesday, October 30, 2001 4:24 PM To: CF-Talk Subject: RE: Studio 5 Install Did you get it from the Macromedia store? Did it open a IE window during the install? Thanks, Matt -----Original Message----- From: Michael T. Tangorre [mailto:[EMAIL PROTECTED]] Sent: Tuesday, October 30, 2001 4:26 PM To: CF-Talk Subject: Re: Studio 5 Install I have successfully installed it :-) I am running XP Pro on an AlienWare box :-) hhehehe, stellar box ----- Original Message ----- From: "Matthew Fusfield" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Tuesday, October 30, 2001 4:16 PM Subject: Studio 5 Install > Has anyone successfully installed Studio 5? We purchased it from the > Macromedia online store. It downloaded successfully, however, the installer > insists that I need to "acquire a license" and opens a webpage on > ziplock.macromedia.com - however, the page returns a 404 Not Found and the > installer won't let me continue. > > Anyone from MM care to comment on why this is required and what I am to do > when it doesn't work? > > Thanks, > > Matt > > Matthew I. Fusfield > Data Systems Development Manager > InterActive Network Systems, Inc > 856-227-4428 x15 [EMAIL PROTECTED] > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Get the mailserver that powers this list at http://www.coolfusion.com FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
