> I know you're thinking about technical things, but there are > some common errors you can easily make, and a huge number of > American companies make them ....
Great comments, Mike. As a fellow Australian, I've seen and been frustrated by many of these problems. For the user, it's not so bad where the information is being collected just for reference or marketing purposes, as the user can simply make up a fake address. For example, I maintain a second and entirely fake home in Beverley Hills - it's the only US zip code I know. It gets me what I want but doesn't help the site administrators. However, it's a different story if you're dealing with financial transactions. For billing and shipping addresses I need to enter the correct address. This is really frustrating when the product is electronic or the vendor is willing to ship overseas. All that's stopping me from ordering their product is a pesky piece of form validation! Their loss. Also, it's ok if you can't offer service to international customers, but make you sure you make it clear up front! Don't let them waste their time by finding out halfway through an ordering process. Good luck to the original poster in your internationalization efforts! Cheers Paul ______________________________________________________________________ This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
