> I wouldn't think that misspelling would matter when receiving a client's > complaint... In fact I would make believe the customer is right (and his/her > spelling too) even if I know he is wrong, just to make things easier... Even > if it ends up to find out that he/she has misspelled the username or > password. Then we're all happy.
Oh, Definitely. We ended up waiting a few minutes and then sending him an e-mail telling him that we fixed the problem and he should try again. <g> Ben Johnson Hostworks, Inc. ______________________________________________________________________ Structure your ColdFusion code with Fusebox. Get the official book at http://www.fusionauthority.com/bkinfo.cfm FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Archives: http://www.mail-archive.com/[email protected]/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists

