http://www.ietf.org/rfc/rfc0822.txt

That's the RFC rules etc for email messages. Still trying to see if
"Forward" emails can retain the custom headers, but from a quick
investigation, basically when you "forward' an email, you really create a
new email (ie.. instiate the email object :) .... and then attach you're
version of the email within the new email)..

So sadly, i don't see a work around.

Scott



"Fuzion - CFAussie" <[EMAIL PROTECTED]> wrote in message
news:22700@cfaussie...

Ahh. That's cool. I  might look into that further for our stuff too.

Darryl

-----Original Message-----
From: Scott Barnes [mailto:[EMAIL PROTECTED]]
Posted At: Thursday, 6 February 2003 9:17 PM
Posted To: CFAussie
Conversation: [cfaussie] Re: Keeping track of email discussion
Subject: [cfaussie] Re: Keeping track of email discussion


References: <22675@cfaussie> <22679@cfaussie>
In-Reply-To: <22679@cfaussie>

w000t.

So when you reply to emails they retain custom headers, catch is if you
"forward" an email it looses them.. but hey, lifes not totally easy all
the time.

Scott


"Geoff Bowers" <[EMAIL PROTECTED]> wrote in message
news:22686@cfaussie...
>
> The CFAUSSIE mail server (lyris) adds its own set of mail headers...
> say view all headers in your mail client and you can try and decipher
> what is going on.
>
> -- geoff
> http://www.daemon.com.au/
>
> Scott Barnes wrote:
> > yes but does it keep track of it by message text pattern searching
> > or
via
> > maybe custom email headers (i don't have access so to a fusetalk so,
sorry
> > can't tell how).
> >
> > Scott
> >
> > "Fuzion - CFAussie" <[EMAIL PROTECTED]> wrote in message
> > news:22675@cfaussie...
> >
> > Yeah, it is less than ideal for forum-based systems.. Any idea what
> > fusetalk does? I'm pretty sure it supports email-based discussions
> > and news groups.
> >
> > Darryl
> >
> > -----Original Message-----
> > From: Scott Barnes [mailto:[EMAIL PROTECTED]]
> > Posted At: Thursday, 6 February 2003 1:30 PM
> > Posted To: CFAussie
> > Conversation: [cfaussie] Re: Keeping track of email discussion
> > Subject: [cfaussie] Re: Keeping track of email discussion
> >
> >
> > Yeah i've thought of using straight forward pattern searching (ie
> > ticket numbers in subject headings), but we to take into
> > consideration a subject or message manipulation. (ie what if they
> > did both cleared the subject and message body)..
> >
> > At anyrate, i'd prefer to seed it via a hidden method rather then
> > "please do not delete below this line" system
> >
> > Scott.
> >
> > "Fuzion - CFAussie" <[EMAIL PROTECTED]> wrote in message
> > news:22664@cfaussie...
> >
> > We use a ticket number to keep track of our email support tickets.
> > So when we check the mailbox we can check the number.. Works pretty
> > well so far.. I attach a string to the front of the number so we can

> > search the subject...
> >
> > Darryl
> >
> > -----Original Message-----
> > From: Scott Barnes [mailto:[EMAIL PROTECTED]]
> > Posted At: Thursday, 6 February 2003 10:57 AM
> > Posted To: CFAussie
> > Conversation: [cfaussie] Keeping track of email discussion
> > Subject: [cfaussie] Keeping track of email discussion
> >
> > I've noticed that the via newsgroups, when you replty to a thread
> > but change the subject/message body it still allocates that message
> > to be under the parent thread (eeven though it can be a seperate
> > topic).
> >
> > Question is:
> >
> > How do you seed an email message so that it can be associated back
> > to the original start point / parent? ie can you feed custom headers

> > into an email and when the person replies to that email it feeds
> > those headers back automatically? (taking into account different
> > email
> > clients)
>
>
>



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