Hey Andrew,
Any useful information on the W2K Server's event logs?
The NTSYSADMIN list (http://lyris.sunbelt-software.com/scripts/lyris.pl?join=ntsysadmin) is a great place for throwing out these sorts of questions... good luck :)
_____________________________________________
From: [EMAIL PROTECTED]@AUS On Behalf Of "Andrew Dickinson" <[EMAIL PROTECTED]>
Sent: Friday, August 15, 2003 2:09 PM
To: CFAussie Mailing List
Subject: [cfaussie] Very OT : Infuriating ongoing printer problem
I've trawled MSDN and Google for this one, but the lack of error messages
makes it tricky to know what to search under.
I'm looking for ideas of where to look or post questions about the
following situation.
We have a bit over 20 users on a system of mainly NT machines (with some
2000) connected to a 2000 server. Users become unable to print, more or
less at random, and generally without any error message. In most cases,
resetting the machine which acts as a print server enables the user to
print again.
This event has happened up to half a dozen times a day and, most
frustratingly, sometimes more than once a day to the same user.
We've tried a number of things, but the character of the problem seems to
remain pretty much the same, and has been occurring for a number of
months.
We're pretty certain it's either a network or config issue.
Changing the way the machines are set up (e.g. putting all machines onto
2000) is not an option in the short term, and we're hoping to address it
in the longer term.
What could be going on ? What forums might be suitable to trawl or pose
such a question in ? I'm looking through comp.periphs.printers , but the
issues seem mainly related to "proper" printer issues (i.e. issues with
the printers themselves).
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