Hi All, There's no snow in the forecast so please join us tomorrow at Change. Jessaca Crawford from the Seattle based NGO VillageReach <http://www.villagereach.org/> will be joining us talk about a an IVR system being run in Malawi called Chipatala Cha Pa Foni (CCPF) <http://www.villagereach.org/impact/ccpf/>- or Health Center by Phone.
*What: *Jessica Crawford - VillageReach: Health System by Phone *When: *12pm, Tuesday February 7 *Where: *CSE 203 *Abstract:* Chipatala Cha Pa Foni (CCPF), or Health Center by Phone in English, was originally designed and piloted in a rural district of Malawi by VillageReach, the Malawi Ministry of Health and Concern Worldwide Innovations in Maternal and Child Health. CCPF has two main components; 1) a toll-free hotline staffed with health workers providing health information and advice, and 2) a “tips and reminders” mobile messaging service providing weekly messages tailored to the client’s week of pregnancy or a child’s age. An impact evaluation of the pilot project demonstrated that CCPF has a statistically significant impact on MNCH knowledge and behavior such as; increased antenatal care within the first trimester, use of bed nets during pregnancy and among children under-5, early initiation of breastfeeding, and knowledge of healthy behaviors during pregnancy, such as avoiding harmful medicines. Furthermore, CCPF users trust the service and cite the ability to access health information from home, saving time, and saving travel costs, as key benefits. Since the pilot project concluded in 2013, VillageReach has been working with the MOH and local partners to scale the service to additional districts and ultimately transition the service to MOH ownership and management. Recently, CCPF merged with Airtel Malawi’s Dial-A-Doc program to form *Airtel CCPF*, a zero-rated service providing health information and advice beyond RMNCH with physician triage ability. CCPF is now positioned and on-track to scale nationally by the end of 2017 and transition to MOH management by the end of 2018. This presentation will discuss key elements to the successful scale-up and transition planning as well as lessons learned throughout the process. *Bio:* Jessica Crawford is a Senior Manager and Group Lead for the Health Systems Group at VillageReach. With VillageReach, she has led various last mile health systems strengthening projects in Malawi, Tanzania, and Mozambique for over 8 years and most recently served as the VillageReach Malawi Country Director where she led a broad portfolio of work including human resources development, supply chain strengthening, mHealth, and community based health programs. Jessica holds an MPH and MA in Policy Studies from the University of Washington.
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