I know we were told when traveling for work, don't use a master
card because if someone steals it, you're out of luck.
From what I found VISA, AMEX, etc... are all insured, Master
Card is not. I don't know if that makes a difference in disputes and
what not.
CR
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:owner-chevelle-list@;chevelles.net] On Behalf Of Craig A. Ellis
Sent: Wednesday, November 13, 2002 10:44 AM
To: [EMAIL PROTECTED]
Subject: RE: [Chevelle-List] Why OPG Sucks
I'm sad to say that I think Dave is correct. Some years ago you could
get some action with a disputed charge but times have changed. What you
get at MC customer service is some gal in New York who speaks "almost
English" and, when the day is done, you'll either pay or get a black
mark on your credit report. Anyone is free to do as they wish, of
course, but I would not rely on Mastercard to intercede with Gateway or
Dell or any other large company. They learned long ago which side of the
transaction the butter is on...
I think MC has some leverage with small dealers but not these big
computer companies. BTW, Gateway has the whole dispute process down to a
fine art - they are experts at this game. They KNOW the law and they
really don't care if you are a customer or not. When I politely asked to
speak with a manager about "the problem", the girl on the phone said
"No". When I "insisted", she said "No". I almost laughed - how are you
going to counter that? They simply refuse to let you escalate the
situation. When I told them I'd dispute the charge with MC, the girl
chuckled and said "good luck". No kidding. I was angry for a couple
hours but, in the end, I realized I can't win this one.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:owner-chevelle-list@;chevelles.net]On Behalf Of Dave Corgill
Sent: Wednesday, November 13, 2002 12:57 PM
To: [EMAIL PROTECTED]
Subject: RE: [Chevelle-List] Why OPG Sucks
At 10:42 AM 11/13/2002 -0500, you wrote:
>get rid of their mistake. They can get away with it because they've
>already charged your credit card and they know the card companies will
>not back you up - they do too much business with them to risk it.
That's
>what my partner calls "the gen-x ethic". It's all about what you can
get
>away with. When I asked Gateway why they don't disclose this shipping
>thing they said "because we don't have to". Now that's bold, people.
>
>
Yep, the days of your credit card company "protecting" you are
long gone! 15 yrs ago if you disputed a charge they would debit
the vendor until they proved the charge was right.
Now-A-Days credit cards just put the charge on "hold" for a
while until YOU make the vendor admit the charge was wrong,
if they don't you have to pay it! You have to call the vendor
& get them to call the credit card company & say the charge
was bad. Think you, after hrs on hold can get a bogus charge
removed by the vendor that did it, your odds are better betting
on F**D's are better than Chevy's ;)
[EMAIL PROTECTED] & The Doberman gang in Dallas (Taxes)
Dave's Doberman page http://www.geocities.com/Athens/1877/
Doberworld home page http://www.geocities.com/Athens/1878/
El-Camino/Chevelle page http://www.geocities.com/Athens/1876/
My Machine Shop http://cncshop.8m.com
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