I guess we're all a bit askew when it comes to this (wonderful) hobby.
On Dec, 8 2005, at 7:50 PM, Herb Lumpp wrote:
Hi Fred,
That was nice of them! I remember I bought something from Summit and
never
used it. I think a year or more went by and I called and asked if I
could
return it and the guy said as long as I have the receipt and the part
isn't
used/damaged they would give me a refund. I got my money back and
used it
to buy something else from them. I think I have a sickness of some
kind -
at least that's what my wife tells me!
Herb
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Fred Dowaliby
Sent: Thursday, December 08, 2005 9:09 AM
To: The Chevelle Mailing List
Subject: Re: [Chevelle-list] Summit vs. Jeg's
Hi Herb,
I have also pretty much totally switched from Jeg's to Summit. I
particularly like their "no questions asked" return policy. Why, I even
successfully returned a cam after I had installed it and found the
resulting piston-to -valve clearance to be too close.
Fred
On Dec, 8 2005, at 5:38 AM, Herb Lumpp wrote:
Now I know why I prefer Summit over Jeg's...
A couple of times in the past when I placed internet orders from
Summit, the
next morning I realized I forgot something. I'd call Summit, talk to
the
customer service rep and ask if I can add the forgotten items. "No
problem"
the rep would say, "what part numbers do you need to add?" Sure
enough my
original order would arrive in one box along with a second box
containing
the forgotten items with no extra "handling" charge.
Last night I ordered some stuff from Jeg's and sure enough I woke up
this
morning and damn it if I didn't forget something. I called Jeg's a
few
minutes ago and the rep says "Sorry, the box is already loaded on the
truck
for shipping." I know it's my own fault for forgetting, but at least
Summit
is willing to do something!
Herb Lumpp
http://users.adelphia.net/~hlump/index.htm
