Hi Jim,

Sorry to bother you again.

I  have come to the conclusion that I may have a defective cable or the
cable is not seating enough to make sufficient  contact.  I hit the
"download from radio" and absolutely nothing happens.  The radio is on and
the cable is tightly secured (as much as possible).  The screen remains
blank and I don't get a box to enter any other information.  This radio (UV
9R Plus) has a unique cable that differs from other Baofengs.

I'm about ready  to send the radio and cable back and buy a different
radio.  I picked this one because it  is waterproof.

You have been very kind with your suggestions.

Thanks again,
Paul

On Sun, Sep 6, 2020 at 12:35 PM Jim Unroe <[email protected]> wrote:

> On Sun, Sep 6, 2020 at 2:29 PM Paul Hansen <[email protected]> wrote:
> >
> > Jim,
> >
> > I'm not getting an error message at all.  I don't think the computer is
> recognizing the radio.
> >
> > Thanks for your response.
> >
> > Paul
> >
>
> Paul,
>
> If you tried to download from your radio and forgot to plug the cable
> into your radio, you would get an error.
>
> So just close CHIRP (to close the debug.log file), open CHIRP (to
> start a new debug.log file), attempt a download, and finally close
> CHIRP.
>
> Now attach the debug.log file.
>
> How to locate the debug.log file for all supported operating systems
> is in the CHIRP Documentation area. Here is a direct link to the page
> you need.
>
> https://chirp.danplanet.com/projects/chirp/wiki/How_to_report_issues
>
> Jim KC9HI
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